CIHLER Research & Publications - Cornell College of Business<\/title>\n<meta name=\"description\" content=\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CIHLER Research & Publications\" \/>\n<meta property=\"og:description\" content=\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/\" \/>\n<meta property=\"og:site_name\" content=\"Centers & Institutes\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T15:39:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\",\"url\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\",\"name\":\"CIHLER Research & Publications - Cornell College of Business\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/#website\"},\"datePublished\":\"2026-05-19T18:37:02+00:00\",\"dateModified\":\"2026-06-11T15:39:20+00:00\",\"description\":\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Center for Innovative Hospitality Labor and Employment Relations\",\"item\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CIHLER Research & Publications\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/#website\",\"url\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/\",\"name\":\"Centers & Institutes at Cornell Business\",\"description\":\"\",\"alternateName\":\"C&I\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n","yoast_head_json":{"title":"CIHLER Research & Publications - Cornell College of Business","description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","og_locale":"en_US","og_type":"article","og_title":"CIHLER Research & Publications","og_description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","og_url":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","og_site_name":"Centers & Institutes","article_modified_time":"2026-06-11T15:39:20+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","url":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","name":"CIHLER Research & Publications - Cornell College of Business","isPartOf":{"@id":"https:\/\/business.cornell.edu\/centers\/#website"},"datePublished":"2026-05-19T18:37:02+00:00","dateModified":"2026-06-11T15:39:20+00:00","description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","breadcrumb":{"@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/business.cornell.edu\/centers\/"},{"@type":"ListItem","position":2,"name":"Center for Innovative Hospitality Labor and Employment Relations","item":"https:\/\/business.cornell.edu\/centers\/cihler\/"},{"@type":"ListItem","position":3,"name":"CIHLER Research & Publications"}]},{"@type":"WebSite","@id":"https:\/\/business.cornell.edu\/centers\/#website","url":"https:\/\/business.cornell.edu\/centers\/","name":"Centers & Institutes at Cornell Business","description":"","alternateName":"C&I","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/business.cornell.edu\/centers\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"cornell\/governance\/information":[],"publishpress_future_action":{"enabled":false,"date":"2026-07-25 12:35:06","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"audience","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"leadership_email":[],"_links":{"self":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/comments?post=2010"}],"version-history":[{"count":10,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010\/revisions"}],"predecessor-version":[{"id":5272,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010\/revisions\/5272"}],"up":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/1958"}],"wp:attachment":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/media?parent=2010"}],"wp:term":[{"taxonomy":"leadership","embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/leadership?post=2010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

DOWNLOAD CIHLER PUBLICATION<\/a><\/div>\n<\/div>\n\n\n\n

The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel Administration publish a series of two types of online research studies: reports and roundtable highlights. The publications are valuable for their broad appeal and practical implications for hospitality and service industry executives, managers, operators, and consultants.<\/p>\n\n\n\n

Prospective authors should review the submission guidelines<\/a> before submitting a manuscript. Manuscripts must meet formatting and content standards to be considered for review. Authors are strongly encouraged to engage an outside copy editor prior to submitting a manuscript.<\/p>\n\n\n\n

From the publication dropdown list, select “Centers and Institutes, Hospitality Publications”.<\/p>\n\n\n\n

SUBMIT A MANUSCRIPT<\/a><\/div>\n<\/div>\n\n\n\n

Types of Cornell center for innovative hospitality labor and employment relations hospitality publications<\/h3>\n\n\n\n
\n
ReportA research-based study that addresses issues associated with the hospitality and service industry. A report is a “put-to-work Monday-morning” type of study in that it provides suggestions that are clear and actionable. A reader should have an idea of what to “do differently” having read a report.<\/li>\n\n\n\n
Roundtable HighlightsA concise, specific précis highlighting key points and essential lessons from a roundtable. Like a report, a proceeding should be written with a practitioner audience in mind and focus on actionable suggestions from the discussion.<\/li>\n<\/ul>\n\n\n\n
All hospitality publications are available at no cost and can be accessed through the university library’s digital repository, eCommons<\/a>.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"
The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel Administration publish a series of two types of online research studies: reports and…<\/p>\n","protected":false},"author":48,"featured_media":0,"parent":1958,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"leadership":[],"class_list":["post-2010","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCIHLER Research & Publications - Cornell College of Business<\/title>\n<meta name=\"description\" content=\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CIHLER Research & Publications\" \/>\n<meta property=\"og:description\" content=\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/\" \/>\n<meta property=\"og:site_name\" content=\"Centers & Institutes\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-11T15:39:20+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\",\"url\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\",\"name\":\"CIHLER Research & Publications - Cornell College of Business\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/#website\"},\"datePublished\":\"2026-05-19T18:37:02+00:00\",\"dateModified\":\"2026-06-11T15:39:20+00:00\",\"description\":\"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/research-publications\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Center for Innovative Hospitality Labor and Employment Relations\",\"item\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/cihler\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CIHLER Research & Publications\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/#website\",\"url\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/\",\"name\":\"Centers & Institutes at Cornell Business\",\"description\":\"\",\"alternateName\":\"C&I\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/business.cornell.edu\\\/centers\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n","yoast_head_json":{"title":"CIHLER Research & Publications - Cornell College of Business","description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","og_locale":"en_US","og_type":"article","og_title":"CIHLER Research & Publications","og_description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","og_url":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","og_site_name":"Centers & Institutes","article_modified_time":"2026-06-11T15:39:20+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","url":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/","name":"CIHLER Research & Publications - Cornell College of Business","isPartOf":{"@id":"https:\/\/business.cornell.edu\/centers\/#website"},"datePublished":"2026-05-19T18:37:02+00:00","dateModified":"2026-06-11T15:39:20+00:00","description":"DOWNLOAD CIHLER PUBLICATION The Cornell Center for Innovative Hospitality Labor and Employment Relations at the Cornell Nolan School of Hotel","breadcrumb":{"@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/business.cornell.edu\/centers\/cihler\/research-publications\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/business.cornell.edu\/centers\/"},{"@type":"ListItem","position":2,"name":"Center for Innovative Hospitality Labor and Employment Relations","item":"https:\/\/business.cornell.edu\/centers\/cihler\/"},{"@type":"ListItem","position":3,"name":"CIHLER Research & Publications"}]},{"@type":"WebSite","@id":"https:\/\/business.cornell.edu\/centers\/#website","url":"https:\/\/business.cornell.edu\/centers\/","name":"Centers & Institutes at Cornell Business","description":"","alternateName":"C&I","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/business.cornell.edu\/centers\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"cornell\/governance\/information":[],"publishpress_future_action":{"enabled":false,"date":"2026-07-25 12:35:06","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"audience","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"leadership_email":[],"_links":{"self":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/users\/48"}],"replies":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/comments?post=2010"}],"version-history":[{"count":10,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010\/revisions"}],"predecessor-version":[{"id":5272,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/2010\/revisions\/5272"}],"up":[{"embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/pages\/1958"}],"wp:attachment":[{"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/media?parent=2010"}],"wp:term":[{"taxonomy":"leadership","embeddable":true,"href":"https:\/\/business.cornell.edu\/centers\/wp-json\/wp\/v2\/leadership?post=2010"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}