CHR
Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships
Chekitan Dev, professor of marketing at the School of Hotel Administration, has co-authored a study recently published in Industrial Marketing Management.
Hotels roll out new initiatives designed to boost reservations and cash flow
SHA Professor Linda Canina says hotel gift card and added-value promotions are win-win for would-be travelers and the hospitality industry alike.
SHA launches hospitality industry resource hub
The COVID-19 resource hub compiles expert information, tools, and guidance from the school’s faculty and its partners in the hospitality industry.
Research Recap: Uncovering the attributes of sustainable earnings in the lodging industry
Research from Linda Canina at SHA uncovers factors that can have a significant impact on achieving sustainable earnings in the lodging industry.
Liu foresees new business models as hospitality infuses retail shopping
Peng Liu, SHA associate professor, looks at how the hospitality industry can better serve retail shoppers by giving them enjoyable experiences.
Research Recap: Flexibility in reservation times can increase restaurant revenue
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.
Research Recap: Study predicts restaurant sales based on customers’ return intentions
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.
Learning to manage, with feeling
Kristina Workman’s research and teaching focus on the value of compassion and positive interpersonal relationships in the workplace.