CHR

Center for Hospitality Research collaborates with Medallia to create online Hospitality Ideas Community to crowdsource innovative ideas for supporting frontline employees

Cornell alumni and industry experts representing both management and workers discuss whether U.S. employers should require their employees to be vaccinated.

SHA Lecturer Lilly Jan, discusses Singapore’s restaurant recovery with chef-owners Travis Masiero ’03 and Ivan Brehm.

Members of the Center for Hospitality Research’s sustainability subcommittee author report on the technologies that are enabling organizations to meet their ESG goals.

FreedomPay SVP shares findings from a recent white paper on how hospitality can leverage contactless and touchless technology to create frictionless and customized guest experiences.

Canlis restaurant owners practice flexibility to thrive and flourish during pandemic.

Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.

The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the […]

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.