CHR
Ideas with impact: What can hospitality organizations do to support employees and frontline staff?
Center for Hospitality Research collaborates with Medallia to create online Hospitality Ideas Community to crowdsource innovative ideas for supporting frontline employees
Requiring the COVID-19 vaccine: insights for businesses
Cornell alumni and industry experts representing both management and workers discuss whether U.S. employers should require their employees to be vaccinated.
Re-Electrified After Circuit Breaker: Singapore’s Restaurant Recovery
SHA Lecturer Lilly Jan, discusses Singapore’s restaurant recovery with chef-owners Travis Masiero ’03 and Ivan Brehm.
ESG Innovations in Hospitality
Members of the Center for Hospitality Research’s sustainability subcommittee author report on the technologies that are enabling organizations to meet their ESG goals.
Research Recap: How Contactless Technology is Transforming the Hospitality Industry Forever
FreedomPay SVP shares findings from a recent white paper on how hospitality can leverage contactless and touchless technology to create frictionless and customized guest experiences.
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Alumni Mark and Brian Canlis Pivot During a Pandemic and Flourish
Canlis restaurant owners practice flexibility to thrive and flourish during pandemic.
Roundtable Recap: Sustainability in the era of COVID-19
Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.
Mark Nasr ’07 and Industry Panel Discuss Managing the Impacts of COVID-19 on Air Travel
The airline industry has been rocked by the COVID-19 pandemic. With fewer people willing or able to travel by air, demand has drastically decreased—and as a result, so have the […]
Center for Hospitality Research hosts panel with industry leaders on customer social engagement
Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.