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CHR Insights

Michele and Kelly
Nolan School BusinessFeed

The importance of employee engagement: Transforming the strategy for a new era

Kelly McGuire speaks with Michele Sarkisian, CHR fellow, about how hospitality companies can look at employee engagement in a new way.

Mark Lomanno and Kelly McGuire
Nolan School BusinessFeed

An interview with Mark Lomanno: Why everyone in hospitality needs to pay attention to distribution costs

Kelly interviews Mark Lammano about recent research from Kalibri Labs that found distribution costs are rising at two times the rate of room revenue.