Faculty

A new day rises on the hotel industry
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SHA working with hospitality foundation to strengthen DE&I for the industry

Dean Kate Walsh is collaborating with other industry leaders to ensure the future of the industry is as diverse as the customers it serves.

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19th Annual Labor and Employment Roundtable – Session 4

Hospitality labor and employment roundtable assembles different perspectives on election and pandemic effects

Image of mask and hand sanitizer
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19th Annual Labor & Employment Law Roundtable: Session 3

The third session of the 19th Annual Labor & Employment Law Roundtable focused on the plaintiffs’ perspective.

Many human hands holding a masked earth
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Roundtable Recap: Sustainability in the era of COVID-19

Participants from around the world gathered virtually for the Center for Hospitality Research’s 11th Annual Sustainability Roundtable to discuss sustainability in the era of COVID-19.

Masked HR person makes a list on a white board
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19th Annual Labor and Employment Law Roundtable- Session 2

19th Annual Labor and Employment Law roundtable focuses on perspectives and practical responses of hospitality human resources (HR) professionals to the pandemic

A man and a woman walk through the lobby of a hotel
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Center for Hospitality Research hosts panel with industry leaders on customer social engagement

Faculty and industry experts convened for a virtual keynote to explore how guest surveys can increase customer satisfaction and engagement.

A woman and child hurry
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Center for Hospitality Research Hosts Panel on Reimagining Travel 

Recovery from the impact of Covid-19 on the hospitality industry is unpredictable and may take longer than we would like, but we have an opportunity to redesign.

An employee checks her smart phone for employer updates.
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Innovative Tech Platforms Facilitate Better Communication

New tech platforms hope to facilitate communication between employer and employee.

Photo of bartender wearing mask serves drink to hotel guest.
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19th Annual Labor & Employment Law Roundtable: Session 1

This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.