Faculty

Photo of bartender wearing mask serves drink to hotel guest.
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19th Annual Labor & Employment Law Roundtable: Session 1

This invitation only roundtable discusses the current state of the hospitality industry from the management perspective.

Photo of a person taking a survey about their hotel stay.
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Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.

Featured image of woman at computer workspace
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Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.

Title slide for Cornell International Real Estate Case Competition shows judges, winners, and students
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Noteworthy: 12th Annual CIRECC Brings First Cornell Triumph in Five Years

The 12th Annual Cornell International Real Estate Case Competition (CIRECC) held its finals on November 6, with Cornell’s WEBS Group in first place.

Exterior photo of the Neemrana Fort-Palace resort property. The photo depicts an imposing fort-like structure built into a lush hillside.
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Experts respond to case study challenge with unique brand strategies

Professor Chekitan Dev’s co-authored case study challenges readers to position the Neemrana Hotels brand to survive and thrive in a changing market. How did readers respond?

Image of Dean Walsh and hotel and tech leaders Ian Schrager, Bill Patterson and Pasquale DeMaio, explore the landscape of post-pandemic customer relations on a zoom style meet up
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Noteworthy: Innovating for a Post-Pandemic Future

Industry leaders discuss challenges and opportunities facing the hospitality industry in a post-pandemic world.

Future Hospitality Summit
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How to train and attract future hospitality leaders?

Dean Kate Walsh discusses how COVID has impacted recent SHA alumni, forced changes in SHA teaching, and how hospitality can attract the best and brightest students.

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New faculty introduction: Dave Roberts

With the academic year upon us, meet the newest faculty from across the SC Johnson College of Business and learn about their academic focus, teaching, and interests.

Christina McDowell is a senior lecturer in marketing and management communication at SHA
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New faculty introduction: Christina McDowell

With the academic year upon us, meet the newest faculty from across the SC Johnson College of Business and learn about their academic focus, teaching, and interests.