Hospitality

Feature image of golf clubs and golf balls
Nolan School BusinessFeed

Country Clubs and Crisis: How one segment of the hospitality industry is surviving the pandemic

Country clubs offer socially-distanced outdoor amenities and activities that allow people an escape without flouting CDC guidelines or travel restrictions.

photo of New York City skyline with water in the foreground and a rainbow in the blue sky above the buildings
Nolan School BusinessFeed

Real estate pros predict a bright future for New York City, post-pandemic

Seasoned professionals and recent alumni in real estate have faith in New York City’s resilience and capacity for innovation post-COVID-19.

A robotic hotel concierge at work
Nolan School BusinessFeed

Hospitality professionals balance robots and human touch for post-COVID-19 era

Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.

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Nolan School BusinessFeed

Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships

Chekitan Dev, professor of marketing at the School of Hotel Administration, has co-authored a study recently published in Industrial Marketing Management.

Proprietor consults hospitality industry resource hub
Nolan School BusinessFeed

SHA launches hospitality industry resource hub

The COVID-19 resource hub compiles expert information, tools, and guidance from the school’s faculty and its partners in the hospitality industry.

Chanler-Lani-portrait-833×555
Enterprise

A Hotelier’s Perspective: The Little Things Matter

Lani Shufelt, MBA ’12, owner and COO of The Chanler at Cliff Walk, says travelers are looking for unique experiences rather than cookie-cutter accommodations.

Switching it up
Enterprise

Switching it up

Bob Harayda, MBA ’85, CFO of Marina Bay Sands: Making the move from Texas’ ExxonMobil to Singapore’s iconic landmark

Be My Guest
Enterprise

Be My Guest

Jaydeep “Jay” Anand, MBA ’05

Startup Snapshot: A World of Adventures
Enterprise

Startup Snapshot: A World of Adventures

Ethan Hawkes, Hotel ’07, MBA ’10: PlacePass