News

Photo of a person taking a survey about their hotel stay.
SHA BusinessFeed

Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.

Hailey Jennifer Nelson
SHA BusinessFeed

Student Voices: Meet Hailey Nelson SHA ’23

Undergraduate Hailey Nelson ’23 is taking full advantage of what SHA and Cornell offers inside and outside of the classroom.

Zak Bedrosian
SHA BusinessFeed

Student Voices: Meet Zak Bedrosian ’22

According to Bedrosian, learning business through the lens of hospitality is enjoyable as the industry is found in every form of business.

Featured image of woman at computer workspace
SHA BusinessFeed

Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.

Christopher Reynolds MMH ’21
SHA BusinessFeed

Student Voices: Meet Christopher Reynolds MMH ’21

Reynolds hopes to leverage his experience in culinary arts, restaurants, and marketing towards a career in the food and beverage industry.

Shelby Ragin '22
SHA BusinessFeed

Student Voices: Meet Shelby Ragin ’22

According to Shelby Ragin ’22, School of Hotel Administration undergraduate students are united by their efforts to help people.

Isha janjikhel SHA '21
SHA BusinessFeed

Student Voices: Meet Isha Janjikhel, SHA ’21

Graduating in May, Isha Janjikhel SHA ’21 reflects on her time and experiences at the School of Hotel Administration.

Shoko Hiraoka MMH ’21
SHA BusinessFeed

Student Voices: Meet Shoko Hiraoka MMH ’21

Shoko Hiraoka MMH ’21 chose the MMH program because of its exciting intersection between business, hospitality, and innovation.

photo of New York City skyline with water in the foreground and a rainbow in the blue sky above the buildings
SHA BusinessFeed

Real estate pros predict a bright future for New York City, post-pandemic

Seasoned professionals and recent alumni in real estate have faith in New York City’s resilience and capacity for innovation post-COVID-19.