CHR

hotel room with bed and porch with tropical plants
Nolan School BusinessFeed

Cornell Hotel Indices: Fourth Quarter 2021 Converging Towards Normalcy

Hotel price momentum normalcy can be expected next quarter, says Professor Crocker H. Liu.

smartphone with lock

Research Reveals Cybersecurity Confidence Gap in Retail, Restaurant and Hospitality Sectors

New data released by the Center for Hospitality Research and FreedomPay reveals that while nearly all surveyed retail, restaurant, and hospitality stakeholders are confident in their companies’ internal risk assessment processes, their satisfaction in the security of their systems is misaligned with reality.

hotel no vacancy sign on building
Nolan School BusinessFeed

Cornell Hotel Indices: Third Quarter 2021 Pole Vaulting to a New High

The hospitality industry is bouncing back. Hotels are seeing a rebound and some hotels are rising above the pre-pandemic average.

hotel sign lit up at night on building
Nolan School BusinessFeed

A Second Quarter Rebound: Are We There Yet?

Are hotel prices signaling a return to pre-pandemic levels? Professor Crocker Liu weighs in.

Photo of a person taking a survey about their hotel stay.
Nolan School BusinessFeed

Research Recap: Customer engagement is the key to long-term loyalty and impact

Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.

Feature image of golf clubs and golf balls
Nolan School BusinessFeed

Country Clubs and Crisis: How one segment of the hospitality industry is surviving the pandemic

Country clubs offer socially-distanced outdoor amenities and activities that allow people an escape without flouting CDC guidelines or travel restrictions.