Cornell Hotel Indices: Fourth Quarter 2021 Converging Towards Normalcy
Hotel price momentum normalcy can be expected next quarter, says Professor Crocker H. Liu.
Research Reveals Cybersecurity Confidence Gap in Retail, Restaurant and Hospitality Sectors
New data released by the Center for Hospitality Research and FreedomPay reveals that while nearly all surveyed retail, restaurant, and hospitality stakeholders are confident in their companies’ internal risk assessment processes, their satisfaction in the security of their systems is misaligned with reality.
Cornell Hotel Indices: Third Quarter 2021 Pole Vaulting to a New High
The hospitality industry is bouncing back. Hotels are seeing a rebound and some hotels are rising above the pre-pandemic average.
A Second Quarter Rebound: Are We There Yet?
Are hotel prices signaling a return to pre-pandemic levels? Professor Crocker Liu weighs in.
Research Recap: Customer engagement is the key to long-term loyalty and impact
Professor Anderson’s series of studies examine the long-term impacts of guest engagement upon guest satisfaction, loyalty, and booking channel selection.
Country Clubs and Crisis: How one segment of the hospitality industry is surviving the pandemic
Country clubs offer socially-distanced outdoor amenities and activities that allow people an escape without flouting CDC guidelines or travel restrictions.