COVID-19

How are hotels surviving during COVID? Extreme makeovers, innovative business promotions keeps industry afloat
SHA Dean Kate Walsh discusses how hotels are starting to think outside of the box as they review their operations due to the pandemic.

How to safely — and graciously — host friends and family as the weather gets colder
Lecturer Lilly Jan suggests those who wish to host friends at home for safe social gatherings should take their cue from restaurant pandemic measures.

How restaurants can prepare now to safely remain open in the winter
Senior Lecturer Stephanie Robson discusses innovative design solutions so restaurants can ensure public safety from COVID-19 and endure post-COVID.

Hilton, Hyatt and others pull back the curtain on making hygiene more than theater
SHA Dean Kate Walsh discusses cleanliness and communication as hotel brands leverage sanitization as a selling point following a harsh travel year.

Council Post: Four travel and hospitality trends emerging from the pandemic
SHA Dean Kate Walsh says that health safety and cleanliness will be the biggest differentiators in the near future of the hospitality industry.

Are cruises to nowhere the way to resume sailing?
SHA professor Robert Kwortnik, a cruise expert, says that trips to no where could be a solution for the industry hit hard by COVID-19.

Indoor dining returns to New York, but is it too late for some places?
Professor Alex Susskind discusses just how important the restaurant industry is for New York City as a whole.

How travel will change post-pandemic: 10 expert predictions
Hotels will become airy places with artificial intelligence behind the scenes, says Senior Lecturer Stephani Robson.

Why STB’s S$45m domestic tourism campaign makes sense
With COVID-19 impacting international tourism particularly hard, Professor Emeritus Sheryl Kimes discusses domestic tourism investment in Singapore.