A lack of transparency about negative facts doesn’t bother customers as much as you might expect, according to the Johnson’s Sunita Sah.
Becoming a general manager in the hospitality industry is no easy feat. To get where you are today, you no doubt already possess a myriad of unique qualities that have allowed you to rise through the ranks and excel in a position that requires talent, dedication, and leadership ability.
Some call it a “mini-CEO.” To others, “chief influencer” sounds more apt. Whatever descriptor you use, the role of product manager has captured the imagination of today’s MBAs.
Gerardo Galvan, Executive MBA Americas ’18