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For the discussion, Lilly Jan, Ph.D. was joined by Devita Davison, executive director of FoodLab, Michigan; Jonathan Geffrard, director of bars, restaurants, and events at Thompson Dallas; and Irene Li ’15, chef and owner of Mei Mei, Boston.
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Post-2020 Food and Beverage: Rebuilding an Embattled Industry

Experts joined Lilly Jan, Ph.D. to discuss problems and possible improvements in the food and beverage industry following the COVID-19 pandemic.

A panel of experts discuss the topic on a zoom style webinar.
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The Choice: Industry Leaders Envision the Future of Food & Beverage

Daniella Senior and Elizabeth Tilton joined Lilly Jan to discuss ongoing strategies for improving the culture of the food and beverage industry.

A young woman tourist smiles in front of the Eiffel Tower in Paris, France.
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Ideas With Impact: The Future is Seamless Travel

Center for Hospitality Research and Medallia crowdsource ideas for making travel seamless

A screenshot, showing the five webinar panelists smiling during the online event.
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Sustainability in the Hospitality Industry: Challenges and Opportunities

CHR hosted a virtual keynote webinar to explore the challenges and opportunities of sustainability in the hospitality industry

Lee Pillsbury mentors students
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Charting Your Future: Reflections from Lee Pillsbury ’69

Reflections from Lee Pillsbury occasioned by the 15th anniversary of The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship

Three stacks of coins. From left to right, each stack is progressively taller to illustrate profit.
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Roundtable Recap: Finding the Balance Between Driving Revenue & Managing Costs

The CHR Roundtable, Finding the Balance Between Driving Revenue & Managing Costs, addressed three key aspects of the issue: People, Process, and Technology.

Emily Goldfischer and Hertelier logo
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Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier

Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier

A panel of 3 men and 2 women
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What Keeps Us Coming Back: How to Build Customer Loyalty

In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.

Business person superimposed onto chalkboard-like background with idea bubbles, graphs, charts, technologies, and flow charts, all meant to depict business strategizing.

The Time and Space for Disruption: Using Technology to Reinvent Hospitality Business Models

Three industry experts discuss the role of tech in disrupting hospitality business model