{"id":2084,"date":"2019-06-24T17:41:22","date_gmt":"2019-06-24T21:41:22","guid":{"rendered":"https:\/\/business.cornell.edu\/nolan\/2019\/06\/24\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\/"},"modified":"2026-08-07T18:37:42","modified_gmt":"2026-08-07T22:37:42","slug":"speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture","status":"publish","type":"post","link":"https:\/\/business.cornell.edu\/nolan\/2019\/06\/24\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\/","title":{"rendered":"Speaker: Ms. Heather Jacobs ’94, Senior Vice President, People and Culture"},"content":{"rendered":"\n\n<\/head>

Company: Four Seasons Hotels & Resorts\n
Time: – \n
Where: Statler Auditorium<\/p>\n\n\n\n

Lecture video<\/a>\n
Heather Jacobs is Senior Vice President, People and Culture for Four Seasons Hotels and Resorts. Heather’s role is to ensure that the company continues to have a robust pipeline of talent to underwrite the company’s reputation, success and growth through global talent acquisition and talent management practices.<\/p>\n\n\n\n

Heather has been with Four Seasons for more than 23 years, having started as a Management Trainee in hotel operations. Over the course of her career she has held numerous operational and HR leadership positions including postings in Chicago, New York City and Washington D.C. Since 2004, Heather has worked outside of North America, first in Geneva and most recently in Dubai where she oversaw the HR operations for more than 60 international properties. She holds a B.S. in Hotel Management from Cornell University. Heather, her husband, and their son will be relocating to Toronto this summer.<\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"

Learn how this HR leader is reshaping workplace culture in the hospitality industry.<\/p>\n","protected":false},"author":5,"featured_media":1818,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[33],"tags":[34],"class_list":["post-2084","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ddls","tag-speakers"],"acf":[],"yoast_head":"\nSpeaker: Ms. Heather Jacobs '94, Senior Vice President, People and Culture - Nolan School of Hotel Administration<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Speaker: Ms. Heather Jacobs '94, Senior Vice President, People and Culture\" \/>\n<meta property=\"og:description\" content=\"Learn how this HR leader is reshaping workplace culture in the hospitality industry.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/business.cornell.edu\/nolan\/2019\/06\/24\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\/\" \/>\n<meta property=\"og:site_name\" content=\"Nolan School of Hotel Administration\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-24T21:41:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-07T22:37:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/business.cornell.edu\/wp-content\/uploads\/sites\/4\/2026\/08\/sw_size_Jacobs_updated.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"143\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"migrated\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"migrated\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/\"},\"author\":{\"name\":\"migrated\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/#\\\/schema\\\/person\\\/0ba1cd4d0b2dda2771c452ed59736e6b\"},\"headline\":\"Speaker: Ms. Heather Jacobs ’94, Senior Vice President, People and Culture\",\"datePublished\":\"2019-06-24T21:41:22+00:00\",\"dateModified\":\"2026-08-07T22:37:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/\"},\"wordCount\":168,\"image\":{\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/business.cornell.edu\\\/wp-content\\\/uploads\\\/sites\\\/4\\\/2026\\\/08\\\/sw_size_Jacobs_updated.jpg\",\"keywords\":[\"Speakers\"],\"articleSection\":[\"Dean's Distinguished Lecture Series\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/\",\"url\":\"https:\\\/\\\/business.cornell.edu\\\/nolan\\\/2019\\\/06\\\/24\\\/speaker-ms-heather-jacobs-94-senior-vice-president-people-and-culture\\\/\",\"name\":\"Speaker: Ms. Heather Jacobs '94, Senior Vice President, People and Culture - 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