{"id":2340,"date":"2026-08-19T10:50:14","date_gmt":"2026-08-19T14:50:14","guid":{"rendered":"https:\/\/business.cornell.edu\/nolan\/?p=2340"},"modified":"2026-08-19T12:07:55","modified_gmt":"2026-08-19T16:07:55","slug":"speaker-sarah-phelps-99-vp-games-hospitality","status":"publish","type":"post","link":"https:\/\/business.cornell.edu\/nolan\/2026\/08\/19\/speaker-sarah-phelps-99-vp-games-hospitality\/","title":{"rendered":"Speaker: Sarah Phelps \u201999, VP Games Hospitality"},"content":{"rendered":"\n<p><strong>Company:<\/strong> USOPC\r<br><strong>Time:<\/strong> 11\/13\/26 at 1:25 PM\r<br><strong>Where:<\/strong> Statler Auditorium<\/p>\n\n\n\n<p>Sarah Phelps is the Vice President of Games Hospitality for the United States Olympic &#038; Paralympic Committee. Formerly, she was the Managing Director of Blue Origin\u2019s Astronaut Sales, Customer Experience, and Commercial Partnerships teams for New Shepard, New Glenn, Space Systems, and Lunar Development. She has more than 20 years of experience in leadership roles at luxury hotels and resorts around the country and brings deep experience in experiential and transformational travel, including more than 13 years at the Yellowstone Club and additional experience in education, nonprofits, and all-inclusive resorts.<\/p>\n\n\n\n<p>Deeply passionate about creating life-changing customer experiences, Sarah developed the New Shepard customer experience and led the design, build-out, and establishment of Astronaut Village at Launch Site One. Her singular focus is providing world class service to help make the mission of Team USA possible. She holds a Bachelor of Arts from Cornell University and lives in Kent, WA with her daughter, Sydney. She\u2019s active in the local Kent community as a school volunteer and coach for various levels of youth basketball and volleyball, and served as a board member for the Customer Experience Program at Bellevue College\u2019s Tombolo Institute.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Presentation Date: November 13th. From managing luxury resorts and space travel customer experiences to leading hospitality for Team USA\u2014this executive creates transformational journeys.<\/p>\n","protected":false},"author":5,"featured_media":2408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[33],"tags":[34],"class_list":["post-2340","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ddls","tag-speakers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Speaker: Sarah Phelps \u201999, VP Games Hospitality - Nolan School of Hotel Administration<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Speaker: Sarah Phelps \u201999, VP Games Hospitality\" \/>\n<meta property=\"og:description\" content=\"Presentation Date: November 13th. 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