Hospitality

Learn. Discover. Engage. Evolve.

We excel at the business of service.

The Cornell University School of Hotel Administration is the world’s leading institution for hospitality education and research. In addition to open and online programs listed below, you will find professional development opportunities in Leadership & Strategic ManagementMarketingReal EstateOperationsInnovation & EntrepreneurshipFinance & AccountingData Analytics & Business PerformanceCustomer Service & Service ExcellenceHuman Resources, and Business of Food.


General Managers Program Cornell Hotel School Logo

General Managers Program (GMP)

OPEN PROGRAM, HOSPITALITY-FOCUSED

Specifically for General Managers of full-service hotels (and their immediate successors), GMP is a 10-day transformational learning experience with a curriculum specialized to address strategic thinking and value creation for hoteliers.

  • 10-Days on the Cornell University campus, Ithaca, NY U.S.A.
  • Cornell School of Hotel Administration faculty members
General Managers Program (GMP)

Professional Development Program

Professional Development Program (PDP)

OPEN PROGRAM, HOSPITALITY-FOCUSED

Consisting of over 25 intensive face-to-face courses, PDP coursework allows hospitality professionals to hone skills, rapidly gain exposure to best practices and new disciplines, and earn industry-recognized Certifications in over 10+ topical areas.

  • 25+ 3-day courses on the Cornell University campus, Ithaca, NY U.S.A.
  • Cornell School of Hotel Administration faculty members
Professional Development Program (PDP)

Tablet showing growth graph

Advanced Hospitality Revenue Management: Pricing and Demand Strategies

ONLINE

This certificate builds on the fundamental principles of pricing and revenue management to give you advanced tools and techniques to make strategic hotel pricing decisions, set inventory controls, and encourage demand manipulation to drive profits and overall organizational performance.

  • Five two-week online courses, requiring approx. 30 hours to complete
Advanced Hospitality Revenue Management: Pricing and Demand Strategies

Compass pointing toward the words Best Price

Revenue Management 360 Certificate

ONLINE

This certificate provides you with in-depth training in the principles of revenue-cycle analysis and management and practice applying these principles. Create and manage customer demand, establish a marketing strategy built around well-designed control systems, and fine-tune yield management in your market.

  • 18 two-week courses – 14 core and 4 elective courses, requiring approx. 108 hours to complete
Revenue Management 360 Certificate

Woman setting table in restaurant

Hospitality Management 360 Certificate

ONLINE

This certificate provides the essential skills you need to ensure that your organization runs like a well-oiled machine. You’ll quickly develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager.

  • 18 two-week courses – 14 core and 4 elective courses, requiring approx. 108 hours to complete
Hospitality Management 360 Certificate

Custom Programs in Hospitality

Cornell’s School of Hotel Administration is the world’s leader in hospitality research, education, and professional development, and Cornell Executive Education leverages this knowledge to collaborate with hospitality and services organizations from around the world to provide custom learning opportunities and learning and development support. Contact us for details of how we can support your organization.