{"id":46,"date":"2026-05-21T11:26:42","date_gmt":"2026-05-21T15:26:42","guid":{"rendered":"https:\/\/business.cornell.edu\/students\/?page_id=46"},"modified":"2026-06-29T05:06:05","modified_gmt":"2026-06-29T09:06:05","slug":"communication-center","status":"publish","type":"page","link":"https:\/\/business.cornell.edu\/students\/by-program\/bs-hotel-administration\/communication-center\/","title":{"rendered":"Nolan Communication Center"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><head><\/head><body><div class=\"intro-text global-spacing--3x dotted-line-start\">\n  <div class=\"acf-innerblocks-container\">\n\n<p>The Nolan School of Hotel Administration Communication Center helps students further develop and fine-tune their communication skills to be industry leaders. It is not a remedial service: all students, even great students, sometimes need help.<\/p>\n<p>We can assist you with any recurring writing issues you may find you have: written and oral assignments, PowerPoint and oral presentations and hybrid reports, as needed.<\/p>\n\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-for-students\">For Students<\/h2>\n\n\n\n<p>The Communication Center is not an editing or proofreading service. We follow Cornell&rsquo;s Academic Integrity Code and help students become more independent and effective with their communication skills.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-appointments\">Appointments<\/h3>\n\n\n\n<p>We offer a combination of <strong>in-person<\/strong> and <strong>Zoom<\/strong> appointments.&nbsp;One student per appointment time, and only one appointment per day.<\/p>\n\n\n\n<p><strong>In-person appointments:<\/strong><em><strong>&nbsp;<\/strong><\/em>Bring two printed copies of the assignment, along with the original assignment sheet.<\/p>\n\n\n\n<p><strong>Zoom appointments:&nbsp;<\/strong>Have a digital copy of the assignment, a digital copy of your finished assignment and screen sharing enabled in Zoom. When it is time for your meeting, please click on the Zoom meeting link provided in your confirmation email.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-left is-nowrap is-layout-flex wp-container-core-buttons-is-layout-531651d8 wp-block-buttons-is-layout-flex\" style=\"text-transform:capitalize\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button btn\" href=\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\">Make an appointment<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-loyalty-program-details-and-rules\">Loyalty program details and rules<\/h3>\n\n\n\n<p>You will receive a loyalty card at your first visit with us.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For each subsequent 30-minute consultation, you will get a new pineapple stamp.<\/li>\n\n\n\n<li>If your session is over Zoom, stop by Statler 565 and ask Kimberly Bishop to stamp your card.<\/li>\n\n\n\n<li>Visit the Communication Center five times during the semester and receive a free pineapple.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-online-writing-resources\">Online writing resources<\/h3>\n\n\n\n<p><a href=\"http:\/\/www.copyediting.com\/\" class=\"external\">The Editorial Eye<\/a>&nbsp;&ndash; &ldquo;The Eye is a resource for writers, editors, designers, project managers, communication specialists, and everyone else who cares about contemporary publishing practices. Any aspect of effective printed, electronic, visual, or spoken communication is likely to appear as a topic in the Eye.&rdquo; (from&nbsp;<em>The Eye<\/em>&nbsp;homepage)<\/p>\n\n\n\n<p><a href=\"http:\/\/www.bartleby.com\/141\/\" class=\"external\">The Elements of Style<\/a>&nbsp;&ndash; See Strunk and White&rsquo;s classic, online.<\/p>\n\n\n\n<p><a href=\"http:\/\/owl.english.purdue.edu\/owl\/\" class=\"external\">Online Writing Lab<\/a>&nbsp;&ndash; Purdue University site provides useful information on a variety of writing issues, including grammar.<\/p>\n\n\n<section class=\"section-heading--wrap accordion--wrap span--red background--white bg--clear\">\n    <script type=\"application\/ld+json\">{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"name\": \"Answers to frequently asked questions\",\n    \"description\": \"\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What kinds of services does the Communication Center provide?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>The Communication Center provides free consulting for written and oral assignments. We can also assist you with recurring writing problems you may have. We help the Nolan School of Hotel Administration students further develop and fine-tune their communication skills to be industry leaders. The Communication Center is not a remedial service\\u2014even great students sometimes need help.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Who is eligible to use the Communication Center services?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>All undergraduate, MMH, and Ph.D. students at the Nolan School of Hotel Administration are eligible.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"How do I take advantage of Communication Center services?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<ul>\\n<li>Follow the instructions on the home page to confirm your appointment on the <a href=\\\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Meet With Consultant page.\\n<li><strong>In-person appointments: bring <strong>two printed copies <strong>of the assignment in addition to the <strong>original assignment sheet.\\n<li><strong>Zoom appointments: a <strong>digital copy of the assignment, along with the <strong>original assignment sheet in digital form. Ensure screensharing is on.\\n\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Can I always get an appointment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>We have a limited number of consultants, so if you wait until the last minute, you may not be able to get help. Please make your appointments in advance to ensure that you get your first appointment times. Please be on time for your appointments; if you are late, your consultant may help someone else.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"What if I need to cancel an appointment?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Please see &ldquo;<strong>Cancel Appointment&rdquo; tab on the <a href=\\\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\\\" target=\\\"_blank\\\">Meet With Consultant page.  Please cancel as early as possible, to allow other students to take advantage of any openings.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Where is the Communications Center?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Statler Hall, Room 330\\n<p>Many appointments are held online via Zoom. You will see this option when making your appointment. It will say \\u201c(online meeting)\\u201d next to the appointment slot.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Who are the consultants?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>A small group of trained graduate and undergraduate students.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"Who manages the Communication Center?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"<p>Kimberly Bishop. Please feel free to contact her by email (Kab445@cornell.edu) during normal business hours. All questions, comments, and suggestions are welcomed.\"\n            }\n        }\n    ]\n}<\/script>\n  <div class=\"section-heading__title\">\n    <h2>Answers to frequently asked questions<\/h2>\n  <\/div>\n\n  \n  <div class=\"section-heading__content\">\n    <div class=\"grid-container\">\n      <div class=\"accordion__set\">\n                          <details class=\"expandable\" open>\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    What kinds of services does the Communication Center provide?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>The Communication Center provides free consulting for written and oral assignments. We can also assist you with recurring writing problems you may have. We help the Nolan School of Hotel Administration students further develop and fine-tune their communication skills to be industry leaders. The Communication Center is not a remedial service&mdash;even great students sometimes need help.<\/p>\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    Who is eligible to use the Communication Center services?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>All undergraduate, MMH, and Ph.D. students at the Nolan School of Hotel Administration are eligible.<\/p>\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    How do I take advantage of Communication Center services?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  \n<ul>\n<li>Follow the instructions on the home page to confirm your appointment on the <a href=\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\" target=\"_blank\" rel=\"noopener\">Meet With Consultant<\/a> page.<\/li>\n<li><strong>In-person<\/strong> appointments: bring <strong>two printed copies<\/strong> <strong>of the assignment<\/strong> in addition to the <strong>original assignment sheet<\/strong>.<\/li>\n<li><strong>Zoom<\/strong> appointments: a <strong>digital copy of the assignment,<\/strong> along with the <strong>original assignment sheet<\/strong> in digital form. Ensure screensharing is on.<\/li>\n<\/ul>\n\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    Can I always get an appointment?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>We have a limited number of consultants, so if you wait until the last minute, you may not be able to get help. Please make your appointments in advance to ensure that you get your first appointment times. Please be on time for your appointments; if you are late, your consultant may help someone else.<\/p>\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    What if I need to cancel an appointment?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  \n<p>Please see &ldquo;<strong>Cancel Appointment<\/strong>&rdquo; tab on the <a href=\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\" target=\"_blank\">Meet With Consultant<\/a> page.  Please cancel as early as possible, to allow other students to take advantage of any openings.<\/p>\n\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    Where is the Communications Center?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>Statler Hall, Room 330<\/p>\n<p>Many appointments are held online via Zoom. You will see this option when making your appointment. It will say &ldquo;(online meeting)&rdquo; next to the appointment slot.<\/p>\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    Who are the consultants?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>A small group of trained graduate and undergraduate students.<\/p>\n\n              <\/div>\n<\/details>\n                  <details class=\"expandable\">\n  <summary class=\"expandable__button\">\n    <span class=\"expandable__button-text\">\n    Who manages the Communication Center?\n    <\/span>\n  <\/summary>\n  <div class=\"expandable__content\">\n                  <p>Kimberly Bishop. Please feel free to contact her by email (Kab445@cornell.edu) during normal business hours. All questions, comments, and suggestions are welcomed.<\/p>\n\n              <\/div>\n<\/details>\n              <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-for-faculty\">For faculty<\/h2>\n\n\n\n<p>The Communication Center is where students can receive tutoring to help them improve their written and oral communication skills.<\/p>\n\n\n\n<p>Emerging from the faculty&rsquo;s interest and expressed desire for better communication skills in students&rsquo; work, it was created and is managed by the Managerial Communication Area.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-i-use-it\">How can I use it?<\/h3>\n\n\n\n<p>There are several options to use the Communication Center&rsquo;s services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tell your students that it is a resource they should all consider using.<\/li>\n\n\n\n<li>Suggest\/refer specific students see a consultant at the Communication Center.<\/li>\n\n\n\n<li>Require that certain students go there to receive help on a writing assignment or oral presentation before they submit it.<\/li>\n\n\n\n<li>Require that unacceptable (written and\/or oral) assignments be reviewed by the Communication Center before they can be resubmitted.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-do-i-know-if-one-of-my-students-used-it\">How do I know if one of my students used it?<\/h3>\n\n\n\n<p>We notify all faculty when one of their students visits the Communication Center.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-for-consultants\">For consultants<\/h2>\n\n\n\n<p>View your appointments in <a href=\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/search-appointment.html\">the application<\/a>.<\/p>\n\n\n<section class=\"sock-cta global-padding--10x bg--tone\">\n  <div class=\"grid-container\">\n    <div class=\"sock-cta__text text-margin-reset\">\n      \n      <h2>Contact information<\/h2>\n\n              <div class=\"global-spacing--1x intro-text\">\n          <p>330 Statler Hall<br>\nIthaca, NY 14853-6902<\/p>\n\n        <\/div>\n      \n              <div class=\"global-spacing--3x\">\n          <ul class=\"btn-row\">\n                          <li><a href=\"mailto:Kab445@cornell.edu\" target=\"_self\" class=\"btn\">Email us<\/a><\/li>\n                          <li><a href=\"https:\/\/apps.business.cornell.edu\/current-students\/undergraduate\/comm\/make-appointment.html\" target=\"_self\" class=\"btn\">Make an appointment<\/a><\/li>\n                      <\/ul>\n        <\/div>\n          <\/div>\n  <\/div>\n<\/section>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>For Students The Communication Center is not an editing or proofreading service. We follow Cornell&rsquo;s Academic Integrity Code and help students become more independent and effective with their communication skills.&hellip;<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":270,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"leadership":[],"class_list":["post-46","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Nolan Communication Center - Students at Cornell Business<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/business.cornell.edu\/students\/by-program\/bs-hotel-administration\/communication-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nolan Communication Center\" \/>\n<meta property=\"og:description\" content=\"For Students The Communication Center is not an editing or proofreading service. 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