CREF: Post-Pandemic Hotel Transactions - Will the Pace Finally Pick Up?

Virtual Ithaca

Event overview As the hospitality industry begins to rebound from the pandemic, the languishing pace of hotel transactions has left investors with questions. How quickly will transactions rebound and what, if anything, stands in the way of a robust recovery? What does the near future hold for investors from both the buyer and financing perspectives? […]

CHR: Your Itinerary – Preparing for the Comeback of Business Meetings, Conferences, and Travel

Virtual Ithaca

Event overview COVID-19 walloped the business travel and events industry; by April 2020, U.S. airline capacity declined about 70% from 2019 — that’s nearly four times greater than after the 9/11 attacks and six times greater than the aftermath of the 2008–09 financial crisis. The pandemic necessitated global travel restrictions, prohibitions on large group gatherings, […]

CHR: Sustainability in the Hospitality Industry - Challenges and Opportunities

Virtual Ithaca

Event overview Sustainability has long been a key topic in the hospitality industry, with issues like elimination of food waste and single-use plastics, energy and water management, responsible tourism, and conservation important causes to be championed. Yet less-tangible issues like indirect emissions exist further down the value chain and can make a company’s overall impact […]

CHR: The Choice - Industry Leaders Envision the Future of F&B

Virtual Ithaca

Event overview The COVID-19 shutdown upended the food and beverage (F&B) industry, leading to widespread closures amidst shrinking profit margins and staffing uncertainty. But the cracks in the foundation have been visible for a while now, with a slew of F&B industry icons and restaurateurs exposed for sexual assault and misconduct, cultural appropriation, and discriminatory […]

CHR: Social Listening – An Essential Tool for Responsive, Customer-centric Service

Event Overview There are 4.2 billion people across the globe who use social media for an average of 2 hours and 25 minutes each day. That amounts to billions — perhaps even trillions — of daily likes, snaps, comments, and stories. And about half of all those conversations are consumer driven: 44.8% of global internet […]

CHR: Power of Intelligent Data Stitching: Personalizing the Customer Journey

Virtual Ithaca

Event Overview At the start of 2020, the U.S. hospitality sector was riding high and basking in nearly 10 consecutive years of growth. That spring the world was locked down by the COVID-19 pandemic, which brought with it economic devastation for many, unprecedented change for most, and social and travel restrictions for all. It shattered […]

PIHE: Your Restaurant’s Digital Front Door - Leveraging Digital Marketing for Success

Virtual Ithaca

Event Overview The romantic view of the maître d’ who remembers the name, family, and culinary preferences of the restaurant patron who learned of the restaurant from a friend or in a lifestyle magazine is a marketing model of the past… or is it of the present as well? Today, restaurants can learn all that […]

PIHE: Hospitality Business Plan Competition Finals - 2021

Virtual Ithaca

The Hospitality Business Plan Competition provides an experiential learning opportunity to rising entrepreneurs looking to make their mark on the hospitality industry. The competition kicks off at the start of […]

CHR: Restarting the Cruise Industry - Challenges and Opportunities

Virtual Ithaca

Event Overview The cruise industry and destinations that rely on cruise ship visitors have been deeply impacted by the pandemic. Since a No Sail Order was issued by the Centers for Disease Control and Prevention in March 2020, cruises from U.S. ports have not resumed. However, with the guidance of top medical and public health […]