Around Cornell Business

Rx for health-care communications by Irene Kim When you think about health-care customer service, what comes to mind? “Press 1 for billing inquiries. Press 2 for plan information. Your wait […]

Taking the pain out of giving by Irene Kim Ever wonder how much of your charitable donation ends up paying for all those dinnertime solicitation calls and mailers with “free” […]

Kids’ surgeons get a lucky break by Irene Kim They look like something that might have been used to build RoboCop or the Six Million Dollar Man, but the E-Fix […]

Turning Around Roper’s Scientific Imaging When Ben Wood became vice president of Scientific and Industrial Imaging at Roper Industries in 2002, the division was underperforming. Sales were in decline, manufacturing […]

Making a mark in health care It’s a scene that unfolds every day in a hospital somewhere in the United States: A patient arrives in the emergency room, unable to […]

Driving Social Change Around the World Nearly all mobile phones, computers, and the microprocessors that power them contain some combination of four minerals: gold, tin, tantalum, and tungsten. When Intel […]

Jennifer Dulski ’93, MBA ’99, president and COO at Change.org Jennifer Dulski leads by helping other people excel. She’s been doing this for most of her life. She served as […]

Leading Innovation at Pfizer How do you encourage innovation in a global pharmaceutical corporation with nearly 80,000 employees? That was the challenge Wendy Mishkin Mayer faced when she became vice […]

An interview with Leticia Costa, MBA ’86, former Vice President at Booz and Company and head of consulting in Brazil by Ian Martins Shih, MBA’14 In an attempt to better […]