Hospitality

Learn. Discover. Engage. Evolve.

We excel at the business of service.

The Cornell University School of Hotel Administration is the world’s leading institution for hospitality education and research. In addition to open and online programs listed below, you will find professional development opportunities in Leadership & Strategic ManagementMarketingReal EstateOperationsInnovation & EntrepreneurshipFinance & AccountingData Analytics & Business PerformanceCustomer Service & Service ExcellenceHuman Resources, and Business of Food.


General Managers Program Cornell Hotel School Logo

General Managers Program (GMP)

OPEN PROGRAM, HOSPITALITY-FOCUSED

Specifically for General Managers of full-service hotels (and their immediate successors), GMP is a 10-day transformational learning experience with a curriculum specialized to address strategic thinking and value creation for hoteliers.

  • 10-Days on the Cornell University campus, Ithaca, NY U.S.A.
  • Cornell School of Hotel Administration faculty members
General Managers Program (GMP)

Professional Development Program

Professional Development Program (PDP)

OPEN PROGRAM, HOSPITALITY-FOCUSED

Consisting of over 25 intensive face-to-face courses, PDP coursework allows hospitality professionals to hone skills, rapidly gain exposure to best practices and new disciplines, and earn industry-recognized Certifications in over 10+ topical areas.

  • 25+ 3-day courses on the Cornell University campus, Ithaca, NY U.S.A.
  • Cornell School of Hotel Administration faculty members
Professional Development Program (PDP)

keyboard with blue

Demand Management: Maximizing Hotel Revenue Through Distribution Channels

OPEN PROGRAM, HOSPITALITY-FOCUSED

This course offers the latest in trends and research on managing demand from the leisure, business and group segments as well as on- and off-line marketing, including search, social media, mobile distribution, and channel management.

Demand Management: Maximizing Hotel Revenue Through Distribution Channels

puzzle pieces of a chart with growing revenue

Hotel Revenue Management

OPEN PROGRAM, HOSPITALITY-FOCUSED

This course allows you to develop a strategic understanding of revenue management theory and the methods required to maximize hotel profits, with a primary focus on techniques to manage and increase yieldable and transient room revenues as well as addressing key issues regarding the management of group business.

  • 3-Days on the Cornell University campus, Ithaca, NY U.S.A.
  • Breffni Noone, Cornell School of Hotel Administration
Hotel Revenue Management

Hotel images showing increased revenue= graph

Strategic Pricing for Hotels

OPEN PROGRAM, HOSPITALITY-FOCUSED

This course features techniques to increase revenue by better understanding customers, how those customers make decisions, and how to incorporate pricing decisions into the overall strategy of the hotel.

  • 3-Days on the Cornell University campus, Ithaca, NY U.S.A.
  • Stowe Shoemaker, University of Nevada Las Vegas
Strategic Pricing for Hotels

Resort pool

Certificate in Hotel Revenue Management

ONLINE

This certificate provides you with in-depth training in the most critical revenue management techniques and strategies that you can apply on the job immediately. This is appropriate for both seasoned professionals and those looking to gain foundational revenue management skills.

  • Five two-week online courses, requiring approx. 30 hours to complete
Certificate in Hotel Revenue Management

Tablet showing growth graph

Advanced Hospitality Revenue Management: Pricing and Demand Strategies

ONLINE

This certificate builds on the fundamental principles of pricing and revenue management to give you advanced tools and techniques to make strategic hotel pricing decisions, set inventory controls, and encourage demand manipulation to drive profits and overall organizational performance.

  • Five two-week online courses, requiring approx. 30 hours to complete
Advanced Hospitality Revenue Management: Pricing and Demand Strategies

Compass pointing toward the words Best Price

Master Certificate in Revenue Management

ONLINE

This master certificate provides you with in-depth training in the principles of revenue-cycle analysis and management and practice applying these principles. Create and manage customer demand, establish a marketing strategy built around well-designed control systems, and fine-tune yield management in your market.

  • 18 two-week courses – 14 core and 4 elective courses, requiring approx. 108 hours to complete
Master Certificate in Revenue Management

Woman setting table in restaurant

Master Certificate in Hospitality Management

ONLINE

This master certificate provides the essential skills you need to ensure that your organization runs like a well-oiled machine. You’ll quickly develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager.

  • 18 two-week courses – 14 core and 4 elective courses, requiring approx. 108 hours to complete
Master Certificate in Hospitality Management

Custom Programs in Hospitality

Cornell’s School of Hotel Administration is the world’s leader in hospitality research, education, and professional development, and Cornell Executive Education leverages this knowledge to collaborate with hospitality and services organizations from around the world to provide custom learning opportunities and learning and development support. Contact us for details of how we can support your organization.