Centers & Institutes

Exciting things are happening within our centers, institutes, and special program initiatives. Here’s a collection of recent stories and updates.

A girl pours bright green drinks
Johnson School

Building better customer satisfaction in a world of technology

Anderson and Martyn explore how customer contact employees can be trained in the “how” of service, especially when involved in service recovery.

Dan Quan and the dean of the School of Hotel & Tourism Management at the Chinese University of Hong Kong
Nolan School

The Center for Real Estate and Finance: A global leader in real estate education

The Center for Real Estate and Finance provides Cornell students with experiential learning opportunities through courses, clubs, events, and more.

Sunrise over the mountains
Johnson School

American student reflects on China, globalization, and digital transformation

Spenser Rose says Wenzhou University has expanded his view of globalization and exposed him to the concept of the Fourth Industrial Revolution.

Conference attendees
Johnson School

Emerging Markets Reshaping Globalization annual conference recap

EMI’s 2018 conference speakers see emerging markets as a bulwark for the international economic system in this era of trade wars and protectionism.

Gretta Brooks
Nolan School

CIHLER welcomes Gretta Brooks to industry advisory board

The Cornell Center for Innovative Hospitality Labor and Employment Relations welcomes hospitality sales training expert Gretta Brooks, founder and CEO of SalesBoost.

Voice of America Logo
Johnson School

‘Made in China 2025’ feels trade war pinch

Lourdes Casanova, Johnson professor and director of the Emerging Markets Institute, offers her thoughts on the trade war brewing between the U.S. and China.

Office space at Entrepreneurship at Cornell
Johnson School

So you want to be an entrepreneur? Part 2: Spaces and initiatives

In Part 2 of this series, Donnie and Earl offer a list of co-working spaces, initiatives, events, and resources for aspiring entrepreneurs at Cornell.

Cornell Chronicle
Nolan School

New center improves employment relations in hospitality

CIHLER, formerly an institute, has become a center—now equally shared with the ILR School. It provides a collaborative space for dialogue on labor relations in the hospitality industry.

A group poses on the stage at the Cornell Energy Connection
Johnson School

Student reflections from the Cornell Energy Connection

The 2018 Cornell Energy Connection welcomed students, influencers, and practitioners to discuss the future of the energy industry.