Skip to main content

Data Analytics

Our annual Data Analytics Roundtable is a unique forum bringing together leaders in hospitality analytics to explore the evolving role of data-driven decision-making in the industry.

As analytics functions in hotels have developed over the past decade, organizations are increasingly leveraging data to enhance operational efficiency, refine guest experiences, and drive strategic initiatives across areas like sales, marketing, and revenue management.

At this roundtable, participants discuss shared challenges, such as:

  • meeting guests’ changing expectations,
  • navigating staffing dynamics,
  • exchanging insights on the latest tools, technologies, and best practices for analytics.

This event provides a collaborative environment where participants delve into how analytics is shaping the future of hospitality and gain actionable insights to take back their organizations.

With an emphasis on fostering cross-disciplinary connections and building a stronger community for hospitality data professionals, this roundtable is a valuable opportunity for analytics leaders to shape the future direction of the industry’s use of data.

A group picture of industry professionals and Cornell University faculty and staff at the 2022 Data Analytics Roundtable

Addressing challenges in customer experience, understanding AI, and aligning interests among stakeholders are critical for hoteliers to thrive in this dynamic landscape. To achieve these goals, continued investment in data, technology, and people will be required. It’s crucially important that hotel companies stay informed on the latest evolutions in analytics, especially AI, no matter their size or remit. Forums like this roundtable are a good way to stay connected and keep the conversation going.

 

Format and Expectations

  • The Roundtable is an all day event with up to four 75-minute sessions on various topics and a break for lunch.
  • Each session will dive deep into a vital topic with a handpicked group of thought leaders and experts.
  • Participants will engage, learn, and share insights in an intimate, collaborative setting.
  • Expect lively discussions, thought-provoking questions, and the opportunity to influence academic research and drive the industry forward.

It is important to continue these discussions and collaborations to ensure that the suppliers continue to drive operational excellence through analytics.

Past Participants

Individual participants are director-level and above from the follwing organizations.