Research Summit
The CHR Research Summit is a flagship event that brings together faculty, industry leaders, alumni, and students to engage in hospitality-relevant research presentations. This forward-looking forum highlights innovative research designed to inform faculty, inspire industry practices, and foster collaboration.
Why It Matters
The hospitality industry is rapidly evolving due to technological advancements, shifting consumer expectations, and global challenges. The CHR Research Summit provides a platform for exchanging insights, aligning academic research with industry needs, and sparking new ideas that drive innovation and enhance the industry’s future.
Purpose and Goals
- Raise awareness of Cornell’s cutting-edge research.
- Foster collaboration between academia and industry to drive innovation.
- Increase student engagement with both research and industry leaders.
What Attendees Can Expect
- Research presentations: Engaging 10-minute talks on topics such as consumer behavior, sustainability, service capacity, AI, and DEI initiatives.
- Interactive discussions: Expert-led discussions with Q&A to explore the research in greater depth.
- Networking opportunities: Opportunities to connect with students, faculty, and industry leaders.
- Forward-thinking insights: Focused on innovation, emerging trends, and practical applications for the hospitality industry.
Who Should Attend
- CHR board members
- Faculty and graduate students
- Industry experts
Call for Research
CHR periodically invites submissions in advance of upcoming Research Summits. This process provides an opportunity for interdisciplinary academic scholars and industry practitioners to exchange ideas, uncover emerging trends, and collaborate on solutions to the industry’s most pressing challenges.
Examples of Topics of Interest
Broad topics may include:
- Technology and innovation
- Data analytics
- Environmental, Social, and Governance (ESG)
- Artificial intelligence
- Diversity, Equity, and Inclusion (DEI)
Specific topics may include:
- Alternative accommodations and the sharing economy
- Optimal revenue models
- Labor and employee engagement
- Guest experience, personalization, and loyalty
Submissions on other hospitality, travel, and service industry topics are welcome. Calls for research are typically sent out several months prior to a Research Summit, ensuring ample time for review and preparation of selected works.
Past Presented Research
Explore the impactful research shared at previous summits:
- Bae, Junhyun, Li Chen, and Shiqing Yao. “Service Capacity and Price Promotion Wars.” Management Science 68, no. 12 (2022): 8757–8772. https://doi.org/10.1287/mnsc.2022.4325.
- Bancel, Franck, Dejan Glavas, and George Andrew Karolyi. “Do ESG Factors Influence Firm Valuation? Evidence from the Field.” February 20, 2023. SSRN. https://ssrn.com/abstract=4365196 or http://dx.doi.org/10.2139/ssrn.4365196.
- Lakhani, Tashlin, and Can Ouyang. “Chain Affiliation and Human Resource Investments: Evidence from the Restaurant Industry.” Organization Science 33, no. 6 (2022): 2209–25. https://doi.org/10.1287/orsc.2021.1539.
- Li, Buyun, and Vincent Slaugh. “Capacity Planning for Resource Turnaround Operations.” May 27, 2024. SSRN. https://ssrn.com/abstract=4862239 or http://dx.doi.org/10.2139/ssrn.4862239.
- Liu, Pei, and John W. O’Neill. “Do Brand-Affiliated Hotels Have Lower Cash-Flow Risk?” Cornell Hospitality Quarterly 64, no. 3 (2023): 363–80. https://doi.org/10.1177/19389655221102385.
- Maffie, M. D. “Adversaries or Cross-Organization Co-workers? Exploring the Relationship between Gig Workers and Conventional Employees.” ILR Review 77, no. 1 (2024): 3–31. https://doi.org/10.1177/00197939231194254.
- Rafieian, Omid, and Hema Yoganarasimhan. “AI and Personalization.” May 30, 2022. SSRN. https://ssrn.com/abstract=4123356 or http://dx.doi.org/10.2139/ssrn.4123356.
- Santana, Shelle, Manoj Thomas, and Vicki G. Morwitz. “The Role of Numbers in the Customer Journey.” Journal of Retailing 96, no. 1 (2020): 138–54. https://doi.org/10.1016/j.jretai.2019.09.005.
- Tracey, J. B., V. Le, D. W. Brannon, S. Crystal-Mansour, M. Golubovskaya, and R. N. S. Robinson. “The Influence of Diversity Management Initiatives on Firm-Level Diversity: Evidence from the Restaurant and Foodservice Industry.” International Journal of Contemporary Hospitality Management 35, no. 11 (2023): 4010–30. https://doi.org/10.1108/IJCHM-11-2022-1502.
- Yoon, Yong Rae, Joann Peck, and Suzanne B. Shu. “Increasing Hotel Loyalty Through Psychological Ownership.” Cornell Hospitality Quarterly 0, no. 0 (2025): forthcoming. https://doi.org/10.1177/19389655241309634.