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Cornell Hospitality & Travel AI Roundtable

The Cornell Hospitality & Travel AI Roundtable is an annual forum that brings together industry leaders, innovators, and researchers to explore how artificial intelligence is transforming the hospitality and travel industry.

As AI becomes increasingly embedded across operations, decision-making, and the guest experience, organizations are navigating how to adopt these technologies responsibly and effectively. This roundtable provides a collaborative environment for participants to examine key opportunities and challenges, share perspectives, and explore practical applications of AI across the hospitality ecosystem.

Designed as a working session rather than a traditional conference, the roundtable emphasizes active participation, peer exchange, and real-world relevance.

The roundtable is designed to:

  • Ground discussions in research through active engagement with Cornell faculty
  • Build a community around the evolving field of analytics and AI, bringing together diverse perspectives from across hospitality and travel industry verticals
  • Foster impactful discussions with key insights and takeaways to be shared more broadly across the hospitality, travel, and tourism sectors

Participants can expect to:

  • Learn something new through exposure to emerging ideas and perspectives
  • Engage in discussions that surface actionable insights
  • Leave with practical next steps and action plans to apply within their organizations

Artificial intelligence is rapidly reshaping how hospitality organizations operate, compete, and serve guests. From internal processes to external platforms, AI is influencing decisions at every level of the industry. This roundtable provides a space for leaders to stay connected to these developments, learn from peers, and contribute to ongoing conversations that are shaping the future of hospitality.

A group picture of industry professionals and Cornell University faculty and staff at the 2022 Data Analytics Roundtable

Addressing challenges in customer experience, understanding AI, and aligning interests among stakeholders are critical for hoteliers to thrive in this dynamic landscape. To achieve these goals, continued investment in data, technology, and people will be required. It’s crucially important that hotel companies stay informed on the latest evolutions in analytics, especially AI, no matter their size or remit. Forums like this roundtable are a good way to stay connected and keep the conversation going.

 

Format and Expectations

  • The Roundtable is an all day event with up to four 75-minute sessions on various topics and a break for lunch.
  • Each session will dive deep into a vital topic with a handpicked group of thought leaders and experts.
  • Participants will engage, learn, and share insights in an intimate, collaborative setting.
  • Expect lively discussions, thought-provoking questions, and the opportunity to influence academic research and drive the industry forward.

Past Participants

Individual participants are director-level and above from the follwing organizations.