Center for Innovative Hospitality Labor and Employment Relations

News, updates, and insights about the modernization of hospitality industry labor and management relations.

Hiring Crisis
Nolan School

Hospitality Hiring Crisis: Legal Concerns Facing Employers

Professor Dave Sherwyn of the Center for Innovative Hospitality Labor and Employment Relations joins two experts to discuss the latest issues in employment law.

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Nolan School

Excitement and Readiness Accompanied the 2021 National HR in Hospitality Conference

National HR in Hospitality Conference took place September 21 to September 23, 2021 at the Hotel Del Coronado in San Diego, CA

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Nolan School

Resolution vs. Litigation, Debated Among Colleagues

Mandatory arbitration is a controversial issue in employment relations. Here, Cornell scholars debate whether, and in what form, American society should use arbitration.

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Nolan School

Key Human Resources Practices Benefit Franchisees, Performance

The Center for Hospitality Research and the Cornell Center for Innovative Hospitality Labor and Employment Relations publishes the new brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses.”

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Service workers are getting paid more than ever. It’s not enough.

Professor Bruce Tracey talks with Vox about wages for services workers.

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Higher prices, longer waits, smaller menus: Dining out in CNY isn’t what it used to be

Nolan School Professor David Sherwyn thinks restaurant staffing issues are thornier than their supply chain problems and potentially harder to fix.