Center for Innovative Hospitality Labor and Employment Relations
News, updates, and insights about the modernization of hospitality industry labor and management relations.
Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”
Industry leaders partnered with academic scholars to discuss people over dollars: prioritizing people-oriented solutions in a business landscape.
Across D.C., hotels faced a dilemma: The Capitol mob was staying the night
Professor David Sherwyn tells the Washington Post that hotels can make a legal case for refusing room bookings to people who cause a disruption, but that it would likely be impractical to do so.
Hospitality professionals balance robots and human touch for post-COVID-19 era
Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.
Noteworthy: Innovating for a Post-Pandemic Future
Industry leaders discuss challenges and opportunities facing the hospitality industry in a post-pandemic world.
Best Practices From Hospitality HR Professionals in North America
Professor Bruce Tracey facilitated a panel discussion for hotel chief human resources officers across North America, sharing lessons learned and best practices.
What’s on the Minds of Hospitality HR Professionals in Europe
Professor Bruce Tracey facilitated a recent panel discussion for hotel chief human resources officers from Europe who shared their pandemic experiences.
Noteworthy: SHA Career Management and Centers & Institutes reinstate internship program
The C&I Internship Program helps students find internships in the hospitality industry.
What’s on the Minds of Hospitality HR Professionals in Asia Pacific
Professor Bruce Tracey facilitated a recent panel discussion for hotel chief human resources officers in the Asia Pacific region.
New faculty introduction: Tashlin Lakhani
Meet the newest faculty from across the SC Johnson College of Business and learn about their academic focus, teaching and interests.