Center for Hospitality Research
News, updates, and expert insights from a premier center for hospitality inquiry and innovation.
Hotels Worldwide Reduced Carbon Footprint by 3%
The average carbon footprint of a hotel stay decreased by 3% from 2018 to 2019, according to the latest Cornell Hotel Sustainability Benchmarking (CHSB) study.
The Choice: Industry Leaders Envision the Future of Food & Beverage
Daniella Senior and Elizabeth Tilton joined Lilly Jan to discuss ongoing strategies for improving the culture of the food and beverage industry.
Ideas With Impact: The Future is Seamless Travel
Center for Hospitality Research and Medallia crowdsource ideas for making travel seamless
Sustainability in the Hospitality Industry: Challenges and Opportunities
CHR hosted a virtual keynote webinar to explore the challenges and opportunities of sustainability in the hospitality industry
Maximizing female talent in hospitality, travel
A panel of industry and academic leaders share stories, challenges and organizational best practices for supporting women in hospitality and travel.
Roundtable Recap: Finding the Balance Between Driving Revenue & Managing Costs
The CHR Roundtable, Finding the Balance Between Driving Revenue & Managing Costs, addressed three key aspects of the issue: People, Process, and Technology.
Alumna Emily Kanders Goldfischer ’92 Builds Community With hertelier
Student interview with Emily Goldfischer ’92, founder and editor-in-chief of hertelier
What Keeps Us Coming Back: How to Build Customer Loyalty
In the wake of COVID-19, experts joined Professor Helen Chun to discuss recent trends in customer loyalty within the hospitality industry.
A Second Quarter Rebound: Are We There Yet?
Are hotel prices signaling a return to pre-pandemic levels? Professor Crocker Liu weighs in.