Center for Hospitality Research
News, updates, and expert insights from a premier center for hospitality inquiry and innovation.
Key Human Resources Practices Benefit Franchisees, Performance
The Center for Hospitality Research and the Cornell Center for Innovative Hospitality Labor and Employment Relations publishes the new brief, “Understanding Human Resource Practices and Outcomes in Franchise Businesses.”
Service workers are getting paid more than ever. It’s not enough.
Professor Bruce Tracey talks with Vox about wages for services workers.
Post-2020 Food and Beverage: Rebuilding an Embattled Industry
Experts joined Lilly Jan, Ph.D. to discuss problems and possible improvements in the food and beverage industry following the COVID-19 pandemic.
Hotels Worldwide Reduced Carbon Footprint by 3%
The average carbon footprint of a hotel stay decreased by 3% from 2018 to 2019, according to the latest Cornell Hotel Sustainability Benchmarking (CHSB) study.
The Choice: Industry Leaders Envision the Future of Food & Beverage
Daniella Senior and Elizabeth Tilton joined Lilly Jan to discuss ongoing strategies for improving the culture of the food and beverage industry.
Ideas With Impact: The Future is Seamless Travel
Center for Hospitality Research and Medallia crowdsource ideas for making travel seamless
Sustainability in the Hospitality Industry: Challenges and Opportunities
CHR hosted a virtual keynote webinar to explore the challenges and opportunities of sustainability in the hospitality industry
Maximizing female talent in hospitality, travel
A panel of industry and academic leaders share stories, challenges and organizational best practices for supporting women in hospitality and travel.
Roundtable Recap: Finding the Balance Between Driving Revenue & Managing Costs
The CHR Roundtable, Finding the Balance Between Driving Revenue & Managing Costs, addressed three key aspects of the issue: People, Process, and Technology.