Nolan School

Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Boss speaking with employee
Nolan School

The speed trap: why leaders’ quick pivots can seem inauthentic

The research team conducted three studies in a leader-centric workplace with over 3,000 participants.

Jessica Tracey
Nolan School

Jessica Tracey brings expertise on sustainable tourism to Nolan School

Meet Jessica V. Tracey, Nolan School lecturer specializing in hotel development, sustainable tourism and strategic financial management.

A headshot of a woman with short hair in a suit, next to an enlarged image of a book with a colorful cover.
Nolan School

‘Silenced Voices’ Are Revealed in New Book on Historical Figures

This book highlights the civic participation and community engagement of women, from abolitionists to philanthropists.

K-pop performer
Nolan School

The K-pop status shuffle: producers, power and reinvention

New SC Johnson College research finds entertainment agencies in Korea play a dominant role in shaping the image of K-pop groups.

Image of Aaron Adalja
Nolan School

Modeling Tool Protects Worker Health and Food Chain Security

Aaron Adalja, Nolan School professor, contributed to a computer model that helps farms and food processing facilities control COVID-19 outbreaks, keep workers safe and the food chain secure.

Image of a panel of faculty from the SC Johnson College of Business
Dyson School

Faculty Panel: More Investment for Social Good is Needed

Financial markets could help society achieve both prosperity and equity, but investment in efforts to address pressing social problems is still underfunded.

photo of a woman's forearms and hands pressing down on a pillow with soft lighting in the background.
Nolan School

Enabling Hotel Guests to Customize Their Rooms Fosters Customer Loyalty

Hotel guests who can customize their rooms by selecting layout, snack bar offerings, and pillow softness are more likely to become loyal customers.

Hyatt CEO Mark Hoplamazian
Nolan School

Hyatt CEO Named 2025 Cornell Hospitality Icon

The 2025 Cornell Hospitality Icon of the Industry Award is scheduled to be presented at the Cornell Icon and Innovator Awards event in New York City on June 3, 2025.

Martina Pablo Pablo in the Beck Center Atrium with the Mayan coffee she is roasting in Ithaca.
Nolan School

Hospitality Student Markets Coffee From Her Rural Guatemalan Village

Indigenous student brings fair-trade coffee to Ithaca while empowering her Mam parents and neighbors to command a better price for their beans.