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Douglass Miller

Douglass Miller

  • Senior Lecturer

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Faculty Area

Interdisciplinary Theme

Faculty Expertise

  • Food and Beverage Management
  • Food Industry Management
  • Hospitality and Services Design, Management and Operations
  • Operations Management
  • Beverage Management
  • Beer
  • Cocktails
  • Distilled Spirits
  • Cider
  • Non Alcoholic Beverages

Contact

Cornell Peter and Stephanie Nolan School of Hotel Administration

607.255.3457

ddm83@cornell.edu

Cornell Directory Entry

Biography

Douglass Miller has over 30 years of industry experience in restaurants, hotels, resorts, and education. He has worked around the country including in Las Vegas, San Francisco, New York City, Hawaii, Santa Barbara, Philadelphia, and Washington DC, and for Four Seasons Resorts and Hotels, Wyndham Hotel, Marriott, and several independent companies.

Miller is a graduate of the Culinary Institute of America (CIA), SUNY Empire State College, and University of Nevada, Las Vegas, where he holds a master's of hospitality administration. He is a lecturer in food and beverage management at the Cornell Peter and Stephanie Nolan School of Hotel Administration. Before Cornell University, he was a professor of hospitality and service management at CIA.

Miller is a Certified Specialist of Spirits (Society of Wine Educators), a Certified Beer Server (Cicerone), and has taken the Introductory Sommelier Course; The Court of Master Sommeliers. Also, he has spoken at several conferences including Tales of the Cocktail, Craft Brewers Conference, Great American Beer Festival, and Menus of Change. He has also been interviewed by the Associated Press, The New York Post, The Wall Street Journal, Nation's Restaurant News, and has had cocktails published in Liquor.com, USA Today Magazine, and AOL. Miller was a content provider and consultant on the CIA's book, Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners.

Selected Publications

  • A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, Ed. Douglass Miller. (2014)

Awards and Honors

  • Second Place in U.S. National Cocktail Competition (2013) Drambuie, U.S. National Cocktail Competition, New Orleans
  • Winner of Saveur Test Kitchen Cocktail Competition (2014) Pallini Limoncello, Saveur Test Kitchen Cocktail Competition, New York
  • 2014 Faculty Member of the Year (2015) The Culinary Institute of America, Hyde Park, NY

Recent Courses

  • HADM 4375/HADM 6375 - Introduction to Fermented Grains, Hard Ciders, and Sake
  • HADM 3350 - Restaurant Management
  • HADM 4310 - Wine and Food Pairing Principles and Promotion

Academic Degrees

  • MA University of Nevada, Las Vegas, 2014
  • BS SUNY Empire State College, 2010
  • AOS Culinary Institute of America, 1989

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