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Anuprita Kaple

A person stands at a counter inside a small, densely stocked grocery, reading a package beside a metal scale, with shelves of colorful packaged goods and sacks of grains lining the narrow aisles

India’s digital pull revolution: How kirana stores are reshaping global retail

India’s 13 million kirana stores are proving that constraint-born innovation and the digital pull model they built may reshape global retail