COVID-19

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Requiring the COVID-19 vaccine: insights for businesses

Cornell alumni and industry experts representing both management and workers discuss whether U.S. employers should require their employees to be vaccinated.

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Is This the End of Tipping?

The pandemic is pushing the restaurant industry to consider a no-tip approach. “If you’re going to rebuild, let’s rebuild on a sounder model,” Professor Michael Lynn tells The New York Times.

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‘I even miss the airline delays:’ Meet the business travelers who can’t wait to get back on the road

“We really have no idea what business travel is going to look like and at what level it will come back,” Professor Chris Anderson tells the Washington Post.

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Empty hotel rooms have become private dining rooms and office spaces

Steven Carvell, professor of finance and director of the Center for Real Estate and Finance, discusses how hotels have become flexible amid the pandemic.

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So You Want to Open a Hotel? Now?

Dean Kate Walsh tells the New York Times that independent hotels will need to double down in how they market their experience–especially safety. “Safety is paramount–it’s the essential part of bringing guests back,” she said.

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No vaccine, no service: How vaccinations may affect travel plans in the future

Professor David Sherwyn tells CNBC that hotels are unlikely to require guests to be vaccinated, but he believes some hotels could require inoculations as a type of “boutique sales pitch” that may appeal to certain segments of the market.

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9 Ways the Pandemic Will Change Travel in 2021

Professor Robert Kwortnik Jr. tells the New York Times that flexible cruise cancellation policies will likely continue through 2021.

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Will business travel return to normal after the pandemic?

Professor Chris Anderson says that every company is debating the value of meeting clients in person versus connecting virtually.

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Hospitality professionals balance robots and human touch for post-COVID-19 era

Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.