Research

Sustainability is now considered an essential pillar of corporate strategy, according to expert panelists at the 12th Annual Sustainability Roundtable, an event hosted by the Cornell Center for Hospitality Research (CHR).

The current drops in business travel and the rise in leisure travel are making it difficult for brands to assess consumer sentiment. 

Strengthening federal food safety laws keep producers – and those along the supply chain – from lagging behind industry standards to protect consumers.

Research examines the relationship between customer satisfaction and reporting motivation in online review platforms.

Yuan Shi has found intriguing data that provides new details around the active debate among managers, investors, researchers, and policymakers.

Study highlights important implications for managers who wish to encourage a more exploratory search for breakthrough innovation.

Are hotel prices signaling a return to pre-pandemic levels? Professor Crocker Liu weighs in.

A study found calorie labels on menus resulted in a reduction in calories ordered, but with a catch.

Professor Chekitan Dev’s co-authored case study challenges readers to position the Neemrana Hotels brand to survive and thrive in a changing market. How did readers respond?