Center for Hospitality Research

News, updates, and expert insights from a premier center for hospitality inquiry and innovation.

a laptop sitting on a desk with a coffee cup next to it, blurred buildings in the background.
Nolan School

Analyzing Data to Meet Customers’ Expectations

Industry leaders discussed applying analytics to the hospitality industry in a roundtable discussion hosted by the Center for Hospitality Research.

photo of Statler Hall with bright blue sky in the background.
Nolan School

Center for Hospitality Research Celebrates 30 Years

Take a look back at what the Center for Hospitality Research has achieved over the last year in the center’s Annual Report FY 2021-2022.

DEI hospitality research
Nolan School

Research: The State of Diversity, Equity and Inclusion in the Hospitality industry

Cornell Nolan Hotel School Professor leads on first benchmarking DEI hospitality study

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Nolan School

How the Disruptive Business of Home-Sharing is Being Disrupted

Home sharing has opened up a world of opportunities for people looking to rent out their properties. Airbnb and similar companies have become a popular way for people to list […]

100 years
Nolan School

The Next 100 Years: Innovators and Disruptors Shaping the Future of Hospitality

Panelists discuss the strategies of hospitality industry innovators and disruptors, lessons to be learned from these forerunners’ successes and failures, key drivers of innovation and disruption in travel, and predictions for the future.

gateway arch monument in front of blue skies
Nolan School

Cornell Hotel Indices: First Quarter 2022 Beware the Ides of March

Hotels in gateway and non-gateway cities continue to post positive performance, but hotels in non-gateway cities are experiencing greater gains, according to research from Professor Crocker H. Liu and coauthors.

thank you for shopping local sign
SC Johnson College

Creating Stability in an Ever-changing Social Environment

Businesses delivering products and services that help people feel connected to the world and that promote a sense of groundedness may have an advantage over competitors.

aerial view of marina bay sands in singapore
Nolan School

Sustainability Remains a Top Priority in the Hospitality Industry

Sustainability is now considered an essential pillar of corporate strategy, according to expert panelists at the 12th Annual Sustainability Roundtable, an event hosted by the Cornell Center for Hospitality Research (CHR).

person with suitcase watching a plane take off
Nolan School

Brand Affinity Up for Novice, Down for Frequent Travelers

The current drops in business travel and the rise in leisure travel are making it difficult for brands to assess consumer sentiment.