Center for Hospitality Research
News, updates, and expert insights from a premier center for hospitality inquiry and innovation.

Analyzing Data to Meet Customers’ Expectations
Industry leaders discussed applying analytics to the hospitality industry in a roundtable discussion hosted by the Center for Hospitality Research.

Center for Hospitality Research Celebrates 30 Years
Take a look back at what the Center for Hospitality Research has achieved over the last year in the center’s Annual Report FY 2021-2022.

Research: The State of Diversity, Equity and Inclusion in the Hospitality industry
Cornell Nolan Hotel School Professor leads on first benchmarking DEI hospitality study

How the Disruptive Business of Home-Sharing is Being Disrupted
Home sharing has opened up a world of opportunities for people looking to rent out their properties. Airbnb and similar companies have become a popular way for people to list […]

The Next 100 Years: Innovators and Disruptors Shaping the Future of Hospitality
Panelists discuss the strategies of hospitality industry innovators and disruptors, lessons to be learned from these forerunners’ successes and failures, key drivers of innovation and disruption in travel, and predictions for the future.

Cornell Hotel Indices: First Quarter 2022 Beware the Ides of March
Hotels in gateway and non-gateway cities continue to post positive performance, but hotels in non-gateway cities are experiencing greater gains, according to research from Professor Crocker H. Liu and coauthors.

Creating Stability in an Ever-changing Social Environment
Businesses delivering products and services that help people feel connected to the world and that promote a sense of groundedness may have an advantage over competitors.

Sustainability Remains a Top Priority in the Hospitality Industry
Sustainability is now considered an essential pillar of corporate strategy, according to expert panelists at the 12th Annual Sustainability Roundtable, an event hosted by the Cornell Center for Hospitality Research (CHR).

Brand Affinity Up for Novice, Down for Frequent Travelers
The current drops in business travel and the rise in leisure travel are making it difficult for brands to assess consumer sentiment.