Photo of Douglass Miller
  • Faculty

Douglass Miller

  • Associate Teaching Professor
Phone 607.255.3457
Office
255G Statler Hall

Biography

Douglass Miller has over 30 years of industry experience in restaurants, hotels, resorts, and education. He has worked around the country including in Las Vegas, San Francisco, New York City, Hawaii, Santa Barbara, Philadelphia, and Washington DC, and for Four Seasons Resorts and Hotels, Wyndham Hotel, Marriott, and several independent companies.

Miller is a graduate of the Culinary Institute of America (CIA), SUNY Empire State College, and University of Nevada, Las Vegas, where he holds a master’s of hospitality administration. He is a lecturer in food and beverage management at the Cornell Peter and Stephanie Nolan School of Hotel Administration. Before Cornell University, he was a professor of hospitality and service management at CIA.

Miller is a Certified Specialist of Spirits (Society of Wine Educators), a Certified Beer Server (Cicerone), and has taken the Introductory Sommelier Course; The Court of Master Sommeliers. Also, he has spoken at several conferences including Tales of the Cocktail, Craft Brewers Conference, Great American Beer Festival, and Menus of Change. He has also been interviewed by the Associated Press, The New York Post, The Wall Street Journal, Nation’s Restaurant News, and has had cocktails published in Liquor.com, USA Today Magazine, and AOL. Miller was a content provider and consultant on the CIA’s book, Remarkable Service: A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners.

Education

MA University of Nevada, Las Vegas, 2014
BS SUNY Empire State College, 2010
AOS Culinary Institute Of America, 1989

Research

  • A Guide to Winning and Keeping Customers for Servers, Managers, and Restaurant Owners, Ed. Douglass Miller. (2014)

Awards

  • Second Place in U.S. National Cocktail Competition (2013) Drambuie, U.S. National Cocktail Competition, New Orleans
  • Winner of Saveur Test Kitchen Cocktail Competition (2014) Pallini Limoncello, Saveur Test Kitchen Cocktail Competition, New York
  • 2014 Faculty Member of the Year (2015) The Culinary Institute of America, Hyde Park, NY

Faculty Academic Areas

  • Operations, Technology, and Information Management

Expertise

  • Food and Beverage Management
  • Food Industry Management
  • Hospitality and Services Design, Management and Operations
  • Operations Management
  • Beverage Management
  • Beer
  • Cocktails
  • Distilled Spirits
  • Cider
  • Non Alcoholic Beverages