Vincent Slaugh

Biography

Vince Slaugh is an assistant professor at the Cornell Peter and Stephanie Nolan School of Hotel Administration. He received his PhD in operations management from the Tepper School of Business at Carnegie Mellon University and joined the Nolan School faculty in July 2016, after spending one year as a visiting faculty member in supply chain management at Penn State University’s Smeal College of Business.

In his research, Slaugh focuses on the design of service systems, especially workforce management for labor-intensive, frontline service operations. Methodologically, he develops and analyzes stochastic models to generate managerial insights and inform operational decision-making. His research develops novel, practice-driven models grounded in collaborations with industry and nonprofit partners across several application domains, including hotel housekeeping, child welfare systems, dialysis clinics, nursing homes, Native American tribal resorts, and solar energy sites. These settings share common operational challenges related to staffing, capacity planning, and work design in care-oriented and service environments, affecting hundreds of thousands of workers and the people they serve.

His work appears in Manufacturing and Service Operations Management, Production and Operations Management, and Interfaces.

Education

PhD Tepper School of Business, Carnegie Mellon University, 2015
MS Tepper School of Business, Carnegie Mellon University, 2012
MS Pennsylvania State University, University Park, 2009
MS Pennsylvania State University, University Park, 2009
BS Pennsylvania State University, University Park, 2009
BA Pennsylvania State University, University Park, 2009

Research

• Li, Buyun; Slaugh, Vincent. "Capacity Planning for Resource Turnaround Operations"Manufacturing and Service Operations Management. 28.2 (2026): 440-458
• Slaugh, Vincent; Dierks, Ludwig; Scheller-Wolf, Alan; Trapp, Andrew; Unver, Utka. "Child Welfare Services in the United States: An Operations Research Perspective"Nonprofit Operations and Supply Chain Management, Ed. Gemma Berenguer, Ed. Milind Sohoni. Springer Nature Link. 1 (2025): 321-347
• Ornelas, Jacob; Slaugh, Vincent; Anderson, Christopher. "Hiring Preference and Operational Complexity for Tribal Enterprises"Production and Operations Management. 34.4 (2025): 812-819
• Slaugh, Vincent; Scheller-Wolf, Alan. "Flexibility and Consistency in Long-Term Care Rostering"Manufacturing and Service Operations Management. 25.2 (2023): 719-736
• Slaugh, Vincent; Scheller-Wolf, Alan; Tayur, Sridhar. "Consistent Staffing for Long-Term Care Through On-Call Pools"Production and Operations Management. 27.12 (2018): 2144-2161

Awards

• Ted Teng ’79 Dean’s Teaching Excellence Award (2024 - 2025) Cornell Nolan School of Hotel Administration
• Finalist, Public Sector Operations Research Best Paper Award (2024) INFORMS Public Sector Operations Research Section