Photo of Michael Lynn
  • Emeritus
  • Faculty

Michael Lynn

  • Michael D. Johnson and Family Professor of Services Marketing
Phone 607.255.8271
Office
552 Statler Hall

Biography

Michael Lynn is a professor of consumer behavior and marketing at the Cornell Peter and Stephanie School of Hotel Administration. He received his PhD in social psychology from The Ohio State University in 1987 and has taught in the marketing departments of business and hospitality schools since 1988.

Lynn paid his way through school by waiting tables and bartending. This experience sparked his interest in service gratuities (tipping), a topic on which he has over 50 published academic papers. His other research focuses on consumer status and uniqueness seeking. Lynn was an associate editor of the Journal of Behavioral and Experimental Economics and is the current editor of the Cornell Hospitality Quarterly.

Education

PhD Ohio State University, Columbus, 1987
MA Ohio State University, Columbus, 1983
BA The University Of Texas At Austin, 1979

Faculty Academic Areas

  • Marketing and Management Communication

Expertise

  • Consumer Behavior
  • Services Marketing
  • Service Gratuities/Tipping