Thought Leadership
Study highlights growth of strategic hotel profit management
Cathy Enz’s co-authored study shows hospitality firms continue to expand their revenue management practices with a strategic profit-management approach.
Online travel sites are still important for hotel operators
Anderson’s co-authored study underscores consumers’ reliance on hotel websites and non-direct channels when researching and booking rooms.
Sorry, LinkedIn is NOT going away!
If you are a business professional in today’s mainstream business world, you must have a LinkedIn profile. LinkedIn is your default first impression.
Focus on fundamentals remains key for hotels
Rohit Verma’s co-authored study shows the core of the hotel business still focuses on creating a memorable stay by providing exceptional service.
Study highlights changes in hotel revenue management
Sheryl Kimes discusses her study on emerging trends in hotel revenue management practices—technology and data will increasingly inform RM decisions.
How hotels can benefit from bad reviews
Christopher Anderson discusses his recent study in which he found that simply encouraging customer reviews can boost a hotel’s ratings and revenue.
How winning teams navigate conflict to stay on course
Award-winning research by Beta Mannix and colleagues details strategies successful teams used to manage conflict.
What’s Driving the Dramatic Reduction in Public Firms?
Research by Professor Roni Michaely and co-authors points to a rise in M&As and decline in IPOs.
Cornell research uncovers keys to successful and lasting diversity training
Co-authored research by Jamie Perry found the most effective types of diversity training and programs use many different instructional methods.