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This Cornell Business News archive is a collection the college’s research, insights and leadership stories spanning the last several years.
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Free for guests, but not for hotels: How to pick the right amenities for your property
A new study shows that companies must take a close look at the return on investment from each “free” product or service before deciding to offer it.
Here’s what online hotel shoppers are looking for…and at
Stephani Robson's research shows company-generated information can influence booking decisions as much as user-generated content, like reviews.
The importance of employee engagement: Transforming the strategy for a new era
Kelly McGuire speaks with Michele Sarkisian, CHR fellow, about how hospitality companies can look at employee engagement in a new way.
New research reveals three customer service tips for using tabletop technology
What do restaurant patrons think of tabletop technology? According to one new study, customers are also embracing these technological changes.
Study: Most short-term trades lose money
Pamela Moulton's new study shows institutional stock traders will likely get better returns by taking a more long-term approach.
An interview with Mark Lomanno: Why everyone in hospitality needs to pay attention to distribution costs
Kelly interviews Mark Lammano about recent research from Kalibri Labs that found distribution costs are rising at two times the rate of room revenue.
Profile in Leadership: Greg Galvin, MS ’82, PhD ’84, MBA ’93
Creating Successful High-Tech Startups in Ithaca
The fintech revolution
Disruptive innovation, driven by digital technology, is transforming financial services.
Ag Tech: Feeding the World with Big Data
More than nine billion people will populate the earth by 2050. How will farmers feed them?
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