Photo of Christopher Anderson
  • Faculty

Christopher Anderson

  • Professor
  • Area Chair for Services Management
  • Academic Director for Executive MMH
  • Regional Editor, International Journal of Revenue Management
Phone 607.255.8687
Office
335A Statler Hall

Biography

Chris K Anderson is a Professor at Cornell University’s SC Johnson College of Business. Prior to his appointment in 2006, he was on faculty at the Ivey School of Business in London, Ontario Canada. His main research focus is on data analytics and its application to demand management, pricing and online platform dynamics. He actively works with companies, across numerous industry types, in the application and development of analytics – having worked with a variety of online travel agencies, hotels, airlines, rental car and tour companies. Anderson’s research has been funded by numerous governmental agencies and industrial partners.

Anderson is a recognized expert in analytics, distribution, revenue management, digital marketing and service pricing, often acting as an expert witness in legal cases involving online platforms, pricing and demand creation. He served on Expedia’s Industry Quorum – a board of thought leaders helping shape research at Expedia. Anderson has served on the Americas Board and the Revenue Management Advisory Board at HSMAI (Hospitality Sales and Marketing International), a non-profit organization focused on improving hospitality sales and marketing practices worldwide. Anderson is on the advisory board of several software and travel startups. As a partner at Level60 Consulting Anderson has developed analytical and data driven solutions for numerous companies. Anderson has been awarded Cornell’s Center for Hospitality Research Industry Relevance Award three times – the award honors applied research impacting the practice of management.

Anderson teaches executives and presents at industry conference around the world on the practice of distribution, pricing, revenue management, AI and analytics. At Cornell he has taught a variety of AI, Analytics and Operations related courses. He teaches courses in Pricing, Revenue Management, AI and Data Analytics in the school’s executive education program in addition to custom programs designed for individual firms. He is also author of eCornell’s (Cornell’s non-degree online education platform) Data Analytics, Data Analytics in R certificate programs as well as other certificates in AI, Automation and Revenue Management. In 2022 he received HSAMI’s Revenue Management Educator of the Year award.

Education

PhD Ivey School of Business, Western University, 2002
MBA Ivey School of Business, Western University, 1998
MS University of Guelph, 1995
BS University of Guelph, 1993

Faculty Academic Areas

  • Operations, Technology, and Information Management
  • Services Management

Expertise

  • Hospitality and Services Design, Management and Operations
  • Analytics and AI
  • Pricing, Revenue Management, Distribution and Digital Marketing