Thought Leadership

Others’ choices affect our own and have enormous economic, social, and environmental consequences, argues Robert H. Frank in his new book.

Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

Kristina Workman’s research and teaching focus on the value of compassion and positive interpersonal relationships in the workplace.

Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.

Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.

John Tobin-de la Puente, professor of practice, is on a mission to bring about positive environmental change through the power of private investment.

SHA associate professor Elena Belavina is finding strategies to help grocery suppliers, households, and restaurants reduce food waste.

Social activists boost social entrepreneurs’ success but provoke “green hush” among established companies, according to research by Professor Wesley Sine.