Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

Speaking of beer: A few rounds with Doug Miller
SHA lecturer Doug Miller shares some beer trends and trivia and talks about his course, Introduction to Fermented Grains, Hard Ciders, and Sake.

Study reveals patterns behind big ideas
Scientific reasoning, cross-disciplinary collaboration and long research paths often lead to “big-leap” inventions, says Madeline Kneeland.

Faculty expert webinars help global audiences navigate the business impacts of COVID-19
Faculty expert webinars help thousands of Cornell students and alumni navigate the financial, managerial, and social impacts of COVID-19.

Research Recap: Uncovering the attributes of sustainable earnings in the lodging industry
Research from Linda Canina at SHA uncovers factors that can have a significant impact on achieving sustainable earnings in the lodging industry.

Liu foresees new business models as hospitality infuses retail shopping
Peng Liu, SHA associate professor, looks at how the hospitality industry can better serve retail shoppers by giving them enjoyable experiences.

Industry immersion trip connects SHA faculty with global hospitality leaders
During a trip filled with fascinating presentations and discussions, the faculty got some eye-opening views from the C-suite.

Noteworthy: Faculty discuss technology’s impact on labor and employment laws for hotel teams
According to professors Sherwyn (SHA) and Wagner (Dyson), as hotels implement new technology, legal implications of these initiatives often come into play.

Research Recap: Flexibility in reservation times can increase restaurant revenue
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

Research Recap: Study predicts restaurant sales based on customers’ return intentions
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.