Nolan School

Alex Susskind, associate professor at the Hotel School, offers insight into why meal-delivery apps are increasingly more popular than traditional hotel room service.

Faculty, staff, and students gathered in early May to celebrate the end of a dynamic and productive academic year at the Hotel School.

The School of Hotel Administration presented its first Cornell Hospitality Thought Leadership Event focused on sexual harassment and brand evolution.

Serial entrepreneur Shelly Porges ’74, MPS ’77, has followed one guiding principle throughout her successful career: If you become a lifelong learner, opportunities will come your way.

We spoke with five of the amazing faculty that will be teaching courses during PDP and asked about their motivation to teach professionals, excitement about the program, and ideas for how to keep participants engaged.

Reneta McCarthy, senior lecturer at the Hotel School, historicizes the concept of butlers and explains how top-end hotels utilize them in today’s competitive market.

Helen Chun, associate professor of services marketing at the Hotel School, offers insight into why the hotel-as-retailer concept is one worth following.

Chekitan Dev, professor of marketing at the Hotel School, argues that the merged Marriott loyalty program is a “mixed blessing for its members.”

Management and organizational behavior professor Tony Simons takes aim at a popular management practice that can do more harm than good if poorly implemented.