Nolan School

At the Cornell Hospitality Research Summit, a panel of industry experts discussed what hoteliers can expect in the future.

Professor Chekitan S. Dev says you can credit the trend of private guest spaces to millennial travelers in the New York Times.

Rohit Verma’s co-authored exploratory study of robot use among hotels in China found that hotel guests surveyed were satisfied with the robots’ service.

Neil Tarallo and Andrew Quagliata discuss why now is the time for innovation in hospitality, and how existing companies can support intrapreneurship.

Talking with administrators during the application process further highlighted the managerial focus of the program. I was not coming here to learn operations, I was coming here to learn how to be a leader in the industry.

At restaurants across America, servers calculate how far is too far, weighing harassing behavior against the tips they need to make a living wage. Professor Michael Lynn comments on service and tipping in this New York Times piece.

More than any other aspect of GMP, participants consistently rank their classroom experience at or near the top of the list. Why? When you immerse lifelong learners in the most relevant educational experience they’ve ever had, GMP becomes an investment in yourself.

In a recent study by Dean Kate Walsh, lecturer Susan Fleming, & professor Cathy Enz, female executives were asked to share their thoughts on long-term growth and retention of women professionals. Emerald Publishing turned this study into an infographic which highlights the four factors that the respondents considered to be key in supporting women in the workplace.

Professor Andrew Quagliata talks about teaching business writing and plagiarism in this Edvocate story.