Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.

After 105 years, it’s time to scale the family restaurant
Talking with administrators during the application process further highlighted the managerial focus of the program. I was not coming here to learn operations, I was coming here to learn how to be a leader in the industry.

The tipping equation
At restaurants across America, servers calculate how far is too far, weighing harassing behavior against the tips they need to make a living wage. Professor Michael Lynn comments on service and tipping in this New York Times piece.

Turning classroom lessons into world-class service with GMP
More than any other aspect of GMP, participants consistently rank their classroom experience at or near the top of the list. Why? When you immerse lifelong learners in the most relevant educational experience they’ve ever had, GMP becomes an investment in yourself.

4 ways employers can help women’s career development
In a recent study by Dean Kate Walsh, lecturer Susan Fleming, & professor Cathy Enz, female executives were asked to share their thoughts on long-term growth and retention of women professionals. Emerald Publishing turned this study into an infographic which highlights the four factors that the respondents considered to be key in supporting women in the workplace.

That moment when you realize a student’s work is not his own…
Professor Andrew Quagliata talks about teaching business writing and plagiarism in this Edvocate story.

Panel encourages optimism and self-empowerment for women in the workforce
Dean Kate Walsh moderated a panel that explored the approaches women can take to navigate challenges and achieve successful careers.

How skipping hotel housekeeping can help the environment and your wallet
Lecturer Jeanne Marie Varney mentions the possible environmental benefits of eradicating housekeeping in the New York Times Travel.
Do revenue managers share a similar strategy with…McDonald’s?
Professor Sherri Kimes says a successful revenue manager needs to be a “geek that can speak,” on IDeas blog.

Stymied by regulators, Airbnb looks to luxury vacations, hotels for growth
Professor Chris Anderson says Airbnb is figuring out how to grow at the same levels investors are expecting them to grow in Reuters.