Johnson School

Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

Zach Bubolo reflects on the 2019 EMI Conference, which included thought-provoking panels, a spirited case competition, and new ideas.

Sachin Gupta, the Henrietta Johnson Louis Professor of Management, will begin his three-year term with the prestigious journal in July 2020.

Kristina Workman’s research and teaching focus on the value of compassion and positive interpersonal relationships in the workplace.

Lynn Perry Wooten, David J. Nolan dean of the Dyson School and professor of management and organizations, explores the qualities needed for good crisis leadership.

Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.

Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.

Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.

John Tobin-de la Puente, professor of practice, is on a mission to bring about positive environmental change through the power of private investment.