Faculty
Research Recap: Flexibility in reservation times can increase restaurant revenue
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.
Research Recap: Study predicts restaurant sales based on customers’ return intentions
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.
EMI Conference 2019: New ideas and new rules as we enter a new decade
Zach Bubolo reflects on the 2019 EMI Conference, which included thought-provoking panels, a spirited case competition, and new ideas.
Sachin Gupta named editor in chief of Journal of Marketing Research
Sachin Gupta, the Henrietta Johnson Louis Professor of Management, will begin his three-year term with the prestigious journal in July 2020.
Learning to manage, with feeling
Kristina Workman’s research and teaching focus on the value of compassion and positive interpersonal relationships in the workplace.
Present Value: Lynn Perry Wooten on navigating the leadership stage
Lynn Perry Wooten, David J. Nolan dean of the Dyson School and professor of management and organizations, explores the qualities needed for good crisis leadership.
Andrew Quagliata teaches aspiring entrepreneurs the art of communication
Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.
Is bad news fake news?
Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.
Report: Leveraging bike-share systems to improve guest experiences and attract tourists
Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.