Hospitality & Tourism
These stories, profiles, and updates showcase how we continue to lead the way in hospitality and tourism education.
Awards and Honors: Professor Alex Susskind earns JHTR Best Paper of the Year Award
Recognized for: “Guest-Server-Exchange Model and Performance: The Connection Between Service Climate and Unit-Level Sales in Multiunit Restaurants”
Product Management: A Pivotal Position
Some call it a “mini-CEO.” To others, “chief influencer” sounds more apt. Whatever descriptor you use, the role of product manager has captured the imagination of today’s MBAs.
Startup Snapshot: A World of Adventures
Ethan Hawkes, Hotel ’07, MBA ’10: PlacePass
Startup Snapshot: Red, White, and Views
Christian M. Miller, MBA ’85: Full Glass Research, WineOpinions.com
Bricks, Mortar, Profit, and the Fate of the Earth
How sustainable practices in real estate nurture the triple bottom line
East Meets West in Executive Search
Wai-Leong Chan ’83, MEng ’84, MBA ’85
A voice for the wilderness
Deirdre Monroe, MBA ’90
What to expect in 2017: A view from the CHR Advisory Board
Kelly McGuire polls the CHR Advisory Board on challenges and opportunities, global trends, and how the hospitality industry should be preparing for 2017.
Hospitality and humanitarianism
Susan Devine, senior vice president of strategic development for Preferred Hotel Group, offers this guest post on hospitality and humanitarianism.