Hospitality & Tourism
These stories, profiles, and updates showcase how we continue to lead the way in hospitality and tourism education.

5 essential skills of successful hotel general managers
Becoming a general manager in the hospitality industry is no easy feat. To get where you are today, you no doubt already possess a myriad of unique qualities that have allowed you to rise through the ranks and excel in a position that requires talent, dedication, and leadership ability.

Research Recap: Todd Schmit examines regional food systems and economic opportunity
Schmit, associate professor at Dyson, and others look at the local and regional food systems driving rural economic development across the nation.

Top 5 takeaways from the MMH leadership development program
The MMH Leadership Development Program (LDP) connects current students in the MMH program with top-tier alumni from the Hotel School.


Awards and Honors: Professor Alex Susskind earns JHTR Best Paper of the Year Award
Recognized for: “Guest-Server-Exchange Model and Performance: The Connection Between Service Climate and Unit-Level Sales in Multiunit Restaurants”

Product Management: A Pivotal Position
Some call it a “mini-CEO.” To others, “chief influencer” sounds more apt. Whatever descriptor you use, the role of product manager has captured the imagination of today’s MBAs.

Startup Snapshot: A World of Adventures
Ethan Hawkes, Hotel ’07, MBA ’10: PlacePass

Startup Snapshot: Red, White, and Views
Christian M. Miller, MBA ’85: Full Glass Research, WineOpinions.com

Bricks, Mortar, Profit, and the Fate of the Earth
How sustainable practices in real estate nurture the triple bottom line