Hospitality & Tourism

These stories, profiles, and updates showcase how we continue to lead the way in hospitality and tourism education.

Rx for Doctors: an MBA

Rx for Doctors: an MBA

More healthcare professionals see a need for business skills to lead in today’s changing healthcare environment. Here’s why four physicians earned Johnson MBAs.

Kelly A. McGuire & Faith Marshall
Nolan School

Book direct: Hoteliers, you may be better prepared than you think

Kelly McGuire interviews Faith Marshall of NTT DATA on the importance of a seamless customer experience with online booking processes.

How winning teams navigate conflict to stay on course
Johnson School

How winning teams navigate conflict to stay on course

Award-winning research by Beta Mannix and colleagues details strategies successful teams used to manage conflict.

Kelly A. McGuire & Berry Van Weelden
Nolan School

Building a smart distribution strategy

Kelly McGuire interviews Barry Van Weelden, CHR Advisory Board member and senior director of sales strategy and operations at priceline.com.

Online reviews only partially reveal what hotel customers think
Johnson School

Online reviews only partially reveal what hotel customers think

Hotels can learn a lot about what their guests value the most from text reviews.

Startup Snapshots: Glamping luxury

Startup Snapshots: Glamping luxury

Robert Frisch, MBA ’13, Firelight Camps

5 Reasons Startups Fail
Johnson School

5 Reasons Startups Fail

Understanding your customers can’t be delegated

The New Food Entrepreneurs

The New Food Entrepreneurs

At these startups, pursuit of profit pairs well with good nutrition, delicious flavor, and a healthy respect for the environment.