COVID-19

Professor Robert Kwortnik Jr. tells the New York Times that flexible cruise cancellation policies will likely continue through 2021.

Professor Eswar Prasad says that when it comes to the pandemic and a nation state’s economic recovery, a single unifying principle applies globally.

Professor Chris Anderson says that every company is debating the value of meeting clients in person versus connecting virtually.

Hotel industry experts offer insights into the development of automated service innovations in response to customers’ COVID-19 concerns.

Professor Steve Carvell discusses why some countries are opening back up to tourists during the pandemic.

With states considering greater COVID shutdown measures, Professor Bruce Tracey says the success of the ski season hangs in the balance.

Industry leaders discuss challenges and opportunities facing the hospitality industry in a post-pandemic world.

Lecturer Lilly Jan says New York State’s recent physical gathering mandates around COVID could cut into restaurant profits.

Professor Alex Susskind says restaurants are potentially in for difficult decisions as a fiscal stimulus package remains out of reach.