Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
Liu foresees new business models as hospitality infuses retail shopping
Peng Liu, SHA associate professor, looks at how the hospitality industry can better serve retail shoppers by giving them enjoyable experiences.
Industry immersion trip connects SHA faculty with global hospitality leaders
During a trip filled with fascinating presentations and discussions, the faculty got some eye-opening views from the C-suite.
Noteworthy: Faculty discuss technology’s impact on labor and employment laws for hotel teams
According to professors Sherwyn (SHA) and Wagner (Dyson), as hotels implement new technology, legal implications of these initiatives often come into play.
Research Recap: Flexibility in reservation times can increase restaurant revenue
Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.
Research Recap: Study predicts restaurant sales based on customers’ return intentions
Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.
Andrew Quagliata teaches aspiring entrepreneurs the art of communication
Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.
Is bad news fake news?
Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.
Report: Leveraging bike-share systems to improve guest experiences and attract tourists
Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.
Cross-Cornell collaboration unites ILR and SHA to advance labor relations in hospitality
From roundtables to conferences, CIHLER sponsors a variety of experiences that focus on legal issues, human resources, and labor relations in the hospitality industry.