Nolan School

Gary Thompson, professor of operations and management, investigates the impact of timing flexibility in restaurant reservations.

Alex Susskind and collaborators look at the impact on restaurant sales of customers’ interest in returning versus customer satisfaction.

Andrew Quagliata teaches aspiring entrepreneurs communication skills that can help boost their careers and bring success to other areas of their lives, too.

Cornell Real Estate Market Indices: Crocker Liu and co-authors highlight hotel performance and positive/negative momentum during Q3 2019.

Elena Belavina and Ashish Kabra offer guidance to hotels on choosing a bike-share for guests and how cities can best design and run tourist-friendly systems.

From roundtables to conferences, CIHLER sponsors a variety of experiences that focus on legal issues, human resources, and labor relations in the hospitality industry.

Cornell Real Estate Market Indices: Crocker Liu and co-authors report on hotels’ regional, price, and financial performance in Q2 2019.

Mao and Moulton discuss their spreadsheet-based application that can be used to quickly compare the economic value of various equipment alternatives.

To take your foodservice career further, you can join SHA faculty for executive education classes on optimizing food and beverage program profits.