Nolan School
Keep up to date with Hotelies, hospitality education, and industry at large with these stories and updates from the Nolan School.
Will this crisis make us more generous tippers?
SHA’s Michael Lynn is not surprised that people appear to be tipping more than normal, for several reasons.
If you want 20% off your late-summer stay at Marriott, now’s your chance
SHA’s Steve Carvell says that although the hotel sector is making progress with adapting to COVID-19 needs, there may be many more details to consider.
When will restaurants and bars reopen? Here’s what experts are saying
SHA Senior Lecturer Stephani Robson says that restaurants opening their doors at mid-level capacity will probably not be economically feasible.
What will staying in a hotel look like in the near future?
Perks and amenities? For the foreseeable future, hotel stays are likely to be stripped-down affairs says SHA Professor Christopher Anderson.
Hotels roll out new initiatives designed to boost reservations and cash flow
SHA Professor Linda Canina says hotel gift card and added-value promotions are win-win for would-be travelers and the hospitality industry alike.
The future of travel
SHA Associate Professor Robert Kwortnik says discounted fares and flexible cancellation policies will only go so far to reassure potential cruise passengers.
Can hotels make a comeback if required to be less congested?
SHA Dean Kate Walsh says building traveler trust is the first step in an expected long road to recovery for the hotel and hospitality industry.
Coronavirus hits Hawaii’s tourism-dependent workforce hard
SHA lecturer Douglass Miller discusses Hawaii, where leisure, hospitality, and food service account for 19% of all employment on the islands.
Travel industry offers new safety procedures in bid to revive business
SHA Dean Kate Walsh says hospitality faces big challenges, including maintaining a welcoming atmosphere while staff practice social distancing.